Jennifer Irizarry
Mountain City,TN
Summary
Adept at fostering positive environments and enhancing operational efficiency, I leveraged customer service expertise and Excel proficiency at Elizabethton Federal Savings Bank to ensure seamless financial transactions. Recognized for professionalism and attention to detail, I consistently improved client satisfaction and team collaboration, significantly reducing behavioral incidents and financial discrepancies.
Overview
14
14
years of professional experience
Work History
Bank Teller
Elizabethton Federal Savings Bank
06.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant Teacher
Johnson County Board Of Education
09.2019 - 06.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Residential Counselor
Mountain Youth Academy
05.2016 - 09.2020
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Assistant Store Manager
Fred's Store
04.2010 - 09.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
No Degree - Accounting
Bay De Noc Community College
Escanaba, MIHigh School Diploma -
Middle Peninsula High School
Rock, MI05.2001
Skills
- Professionalism and Courtesy
- Skilled in customer service and attention to detail
- Interdepartmental Collaboration
- Skilled in Excel
Timeline
Bank Teller
Elizabethton Federal Savings Bank
06.2023 - Current
Assistant Teacher
Johnson County Board Of Education
09.2019 - 06.2023
Residential Counselor
Mountain Youth Academy
05.2016 - 09.2020
Assistant Store Manager
Fred's Store
04.2010 - 09.2014
No Degree - Accounting
Bay De Noc Community College
High School Diploma -
Middle Peninsula High School