Jennifer Irizarry
Mountain City,TN
Summary
Adept at fostering positive environments and enhancing operational efficiency, I leveraged customer service expertise and Excel proficiency at Elizabethton Federal Savings Bank to ensure seamless financial transactions. Recognized for professionalism and attention to detail, I consistently improved client satisfaction and team collaboration, significantly reducing behavioral incidents and financial discrepancies.
Overview
14
14
years of professional experience
Work History
Bank Teller
Elizabethton Federal Savings Bank
Mountain City, TN
06.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant Teacher
Johnson County Board Of Education
Mountain City, TN
09.2019 - 06.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Residential Counselor
Mountain Youth Academy
Mountain City, TN
05.2016 - 09.2020
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Assistant Store Manager
Fred's Store
Bristol, TN
04.2010 - 09.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
No Degree - Accounting
Bay De Noc Community College
Escanaba, MIHigh School Diploma -
Middle Peninsula High School
Rock, MI05.2001
Skills
- Professionalism and Courtesy
- Skilled in customer service and attention to detail
- Interdepartmental Collaboration
- Skilled in Excel
Timeline
Bank Teller
Elizabethton Federal Savings Bank
06.2023 - Current
Assistant Teacher
Johnson County Board Of Education
09.2019 - 06.2023
Residential Counselor
Mountain Youth Academy
05.2016 - 09.2020
Assistant Store Manager
Fred's Store
04.2010 - 09.2014
No Degree - Accounting
Bay De Noc Community College
High School Diploma -
Middle Peninsula High School