Jennifer Cole
Brownfield,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Commercial Insurance Account Manager
Foundation Risk Partners
2022.07 - 2022.10
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Recorded accurate and efficient records in customer database
- Kept detailed records of daily activities through online customer database
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Commercial Insurance Account Manager
Julian Summers Insurance Agency
2021.05 - 2021.11
- Received inbound phone calls and electronic quote submissions.
- Reviewed, shopped and processed renewals.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
Personal and Commercial Insurance Account Manager
Temp Agency
2019.04 - 2021.05
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Offered broadest possible coverage for new and existing business clients in order to maximize sales.
Commercial Insurance Department Manager
Crop Plus/Silver Star Insurance Agency
2013.09 - 2018.04
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Conducted annual reviews of existing policies to update information.
- Met with customers to provide information about available products and policies.
Education
Associates - Computerized Accounting
American Commercial College
Lubbock, TX11.1993
High School Diploma -
Brownfield High School
Brownfield, TX05.1992
Skills
- MS Office
- Excellent Communication
- Multitasking Abilities
- Time Management
- Customer Relations
- Organizational Skills
- Research
- Critical Thinking
Timeline
Commercial Insurance Account Manager
Foundation Risk Partners
2022.07 - 2022.10
Commercial Insurance Account Manager
Julian Summers Insurance Agency
2021.05 - 2021.11
Personal and Commercial Insurance Account Manager
Temp Agency
2019.04 - 2021.05
Commercial Insurance Department Manager
Crop Plus/Silver Star Insurance Agency
2013.09 - 2018.04
Associates - Computerized Accounting
American Commercial College
High School Diploma -
Brownfield High School
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