Jenn Hanes
Redding,CA
Summary
Dedicated Certified Nursing Assistant with proven expertise in patient care and team collaboration, notably at Shasta Regional Medical Center. Skilled in enhancing patient satisfaction through compassionate care and effective communication. Demonstrates strong abilities in infection control and patient safety, alongside a commitment to professional growth and learning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant - Med/Surg
Shasta Regional Medical Center
04.2022 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Frequently met care goals, completed necessary tasks, and maintained effective communication with nursing staff while managing up to 33 patients.
Certified Nursing Assistant - Outpatient PT
Copper Ridge Care Center
06.2018 - 04.2022
- Collaborated with physical therapy and dietary teams to support patients in recovering to their fullest potential.
- Checked patient vital signs and promptly reported any abnormal findings to nursing staff.
- Safely transferred patients using mechanical lifting devices such as Sit-2-Stand and Hoyer.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Oriented and trained newly hired members of the CNA team.
Head Server
Logan's Roadhouse
07.2011 - 06.2018
- Supported members of the serving team and bar staff to maintain excellent customer service and guest satisfaction.
- Collaborated with management and back of house staff to ensure optimal guest experiences.
- Ensured proper opening and closing procedures for front of house.
- Trained newly hired serving staff with a focus on promoting their unique leadership abilities.
- Managed groups of up to 21 individuals independently.
Education
Associate of Science - Registered Nursing
Shasta College
Redding, CA12-2024
Associate of Science - Natural Sciences
Shasta College
Redding, CASkills
- Ability to manage time efficiently
- Ability to communicate effectively with all departments to facilitate the best patient outcomes
- Ability to collaborate with more senior members of staff to implement care appropriately and safely
- Ability to re-prioritize throughout each shift, and address emerging concerns quickly and effectively
- Ability to learn from constructive criticism and ask for help when needed
Accomplishments
Graduated top of class as a Certified Nursing Assistant.
Graduated top of class as a Medical Assistant.
Certification
Certified Nursing Assistant, CDPH, Certificate #0116713
Current BLS
Timeline
Certified Nursing Assistant - Med/Surg
Shasta Regional Medical Center
04.2022 - Current
Certified Nursing Assistant - Outpatient PT
Copper Ridge Care Center
06.2018 - 04.2022
Head Server
Logan's Roadhouse
07.2011 - 06.2018
Certified Nursing Assistant, CDPH, Certificate #0116713
Current BLS
Associate of Science - Registered Nursing
Shasta College
Associate of Science - Natural Sciences
Shasta College
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