Jenn Lindeman
Austin,TX
Summary
Innovative designer with extensive experience in process implementation and innovation management. Proven problem-solving skills combined with deep understanding of e-commerce SAAS policies and procedures. Expertise in evaluating employee performance and leading critical projects to successful completion.
Overview
11
11
years of professional experience
Work History
Manager, Product Design
BigCommerce
09.2023 - 08.2025
- Aligned team objectives with project priorities through effective management collaboration.
- Merged management duties with individual contributions in a balanced hybrid role.
- Developed comprehensive onboarding toolkit for best practices in Figma and design.
- Launched innovative design for B2B AI shopping agent to elevate shopper experience and merchant satisfaction.
Senior Product Designer
BigCommerce
03.2021 - 09.2023
- Spearheaded UX debt cleanup initiative, resolving 123 tickets over two and a half years.
- Directed mobile app design to enhance user experience, increasing App Store rating from 3.9 to 4.3 and Play Store rating from 3.2 to 4.1.
Product Designer
BigCommerce
08.2019 - 03.2021
- Enhanced UX research and design strategies through collaboration with mobile team.
- Aligned mobile iOS and Material libraries via partnership with BigDesign initiative.
Product Designer
Silvercar by Audi / Dealerware
04.2017 - 08.2019
- Solely designed user interfaces for mobile and web applications, enhancing usability across platforms.
- Redesigned internal iOS app over four months, integrating stakeholder feedback and documented requirements.
- Executed user testing on high-fidelity prototypes to validate design decisions with analytics insights.
UX / Web Designer
Spiceworks
11.2015 - 04.2017
- Redesigned 50+ page marketing site into a streamlined 15-page experience as UX and visual designer.
- Developed intuitive information architecture aligning marketing strategy with seamless vendor-IT pro connections.
- Led web experience creation and established online brand guide for Spiceworks rebranding launch.
UI Designer
Dell
08.2014 - 11.2015
- Supported wireframing and visual design, resolving usability issues based on testing insights.
- Designed intuitive UX patterns for enterprise and consumer products across mobile, web, and desktop platforms.
Education
Bachelor of Art - Drawing
Minnesota State University Moorhead
UX Design Certification - UX Design
Springboard
Skills
- Competitive and customer research
- Data analysis
- Wireframing and prototyping
- MVP development and iteration
- Figma, Jira, Pendo, Dovetail tools
- Agile methodologies
- Product lifecycle management
- Workshop facilitation
- User story development
- Roadmap planning and prioritization
- Performance management strategies
- Staff development and interviewing
Timeline
Manager, Product Design
BigCommerce
09.2023 - 08.2025
Senior Product Designer
BigCommerce
03.2021 - 09.2023
Product Designer
BigCommerce
08.2019 - 03.2021
Product Designer
Silvercar by Audi / Dealerware
04.2017 - 08.2019
UX / Web Designer
Spiceworks
11.2015 - 04.2017
UI Designer
Dell
08.2014 - 11.2015
Bachelor of Art - Drawing
Minnesota State University Moorhead
UX Design Certification - UX Design
Springboard
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