Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jennifer Peterson

Brooklyn,NY

Summary

A Tech-savvy and customer-centric administrative with top-notch administrative skills and extensive experience looking to leverage my remarkable communication, problem-solving and time management skills to provide streamline administrative procedure, and ensure organizational operations run smoothly. Solution-oriented and versatile professional who excels at following procedures and independently handling common questions and concerns.

Overview

26
26
years of professional experience

Work History

COVID-19 Tester

Testing logistics
10.2023 - Current
  • Recorded patient information accurately in the testing database system.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
  • Conducted follow up calls with patients after their tests were completed to ensure compliance with quarantine protocols if applicable.
  • Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.

Lab Aide

Labq diagnotics
Brooklyn, NY
11.2022 - 01.2025
  • Prepared laboratory samples for analysis following established protocols.
  • Documented test results accurately in laboratory information management systems.
  • Assisted in performing routine tests under supervision of senior lab personnel.
  • Collaborated with team members to streamline sample processing workflows.
  • Trained new staff on safety procedures and laboratory best practices.

MEDICAL RECEPTIONIST / RECORDS CLERK

FLATBUSH MEDICAL CENTER
BROOKLYN, NY
01.2017 - 11.2022
  • Met, greeted, scheduled appointments, and assisted all patients
  • Maintained billing records, enter financial transactions into bookkeeping ledgers, and compute and mail monthly statements to patients
  • Coordinated and followed up on daily laboratory-related procedures and communication
  • Scheduled appointments, received money for bills, kept x ray and other medical records, performed secretarial tasks, and complete insurance forms.

Product Development / Sales/ Brand Management

TOWNLEY COSMETICS, INC.
NEW YORK, NY
01.2004 - 01.2013
  • Created sell sheets listing collections for sales reps
  • Worked on new concepts for the children, teen & tween licenses
  • Provided creative input on inline designs
  • Managed and distributed all monthly reports
  • Worked closely with International team members on pricing, launching, and inventory
  • Developed event activities in line with Company strategies to meet with new clientele
  • Submitted all artwork for approval to licensees including Disney, Nickelodeon, and Sanrio.

Accounts Receivable

HASKEL TRADING
HARRISON, NJ
01.2000 - 01.2002
  • Assisted Vice President of the company in various day to day operations
  • Handled all miscellaneous office support duties
  • Provided excellent customer service
  • Assisted and trained new employees.

Education

Associate in Computer Network -

Katherine Gibbs
New York

Skills

  • MS Office
  • Bilingual (Spanish/English)
  • QuickBooks
  • Sage
  • Simparel
  • Excellent Customer Service
  • Interpersonal Skills
  • Solution-oriented and versatile professional
  • Effective Time Management
  • Microsoft Access
  • Good Communication Skills
  • Creative Problem Solving
  • Referral Verification
  • Medical Charting
  • Billing Support
  • Records Management
  • Patient Relations
  • Front Desk Operations
  • Workflow Optimization

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

COVID-19 Tester

Testing logistics
10.2023 - Current

Lab Aide

Labq diagnotics
11.2022 - 01.2025

MEDICAL RECEPTIONIST / RECORDS CLERK

FLATBUSH MEDICAL CENTER
01.2017 - 11.2022

Product Development / Sales/ Brand Management

TOWNLEY COSMETICS, INC.
01.2004 - 01.2013

Accounts Receivable

HASKEL TRADING
01.2000 - 01.2002

Associate in Computer Network -

Katherine Gibbs

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