JENN PRESSDEE
Summary
Dedicated advocate with a strong background in customer service, student support, and project coordination. Skilled at building relationships, guiding individuals through complex decisions, and providing hands-on support during transitions. Comfortable managing high-volume interactions, keeping detailed records, and ensuring clear, consistent communication. Passionate about creating inclusive environments where individuals feel supported, informed, and empowered to reach their goals.
Overview
9
9
years of professional experience
Work History
Artist & Interior Decorator
Self-Employed
09.2016 - Current
- Restored and redesigned antique furniture, created custom wall art, and decorated residential interiors, blending creativity with project management.
- Transformed spaces, including the full interior decoration of a three-bedroom home, ensuring functional and cohesive design solutions.
- Managed sales and marketing efforts through an Etsy shop and participation in two large markets, leveraging strategic product presentation and customer engagement.
- Worked closely with clients to assess needs, create personalized design concepts, and deliver high-quality results.
- Handled multiple projects simultaneously, managing budgets, deadlines, and material sourcing for diverse creative endeavors.
Seasonal Sales Associate
Target
11.2016 - 01.2017
- Engaged with customers to understand their needs, offering personalized assistance and product suggestions.
- Exceeded sales targets through active listening and solution-based selling strategies.
- Managed high-volume transactions and customer inquiries, ensuring smooth operations during peak sales periods.
- Demonstrated adaptability by adjusting to shifting priorities and assisting in multiple departments as needed.
Seasonal Sales Associate
Bath and Body Works, Limited Brands
09.2015 - 12.2015
- Assisted customers in selecting products and providing knowledgeable recommendations tailored to their preferences.
- Educated shoppers on promotions and product benefits, increasing sales and enhancing the shopping experience.
- Thrived in a fast-paced retail setting, balancing customer service, restocking, and checkout operations efficiently.
- Developed strong communication and sales techniques, effectively handling objections and encouraging repeat business.
Education
Bachelor of Science - Psychology
Colorado Technical University
Colorado Springs, CO10.2024
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO01.2020
Skills
- Student Advising & Support
- Customer Engagement
- Relationship Building
- Application & Enrollment Assistance
- Customer Service
- Financial Aid Awareness
- Time Management & Multitasking
- Communication & Record-Keeping
- Event Planning & Coordination
- Microsoft Office & Digital Communication
Relevant Experience
Educational Guidance & Student Support
- Guided individuals through educational transitions , helping them navigate challenges and adapt successfully.
- Applied strong communication and problem-solving skills to support diverse learning needs and empower individuals in decision-making.
Customer Engagement & Relationship Building
- Developed strong customer relationships by actively listening to needs, providing tailored solutions , and ensuring a positive experience.
- Consistently exceeded sales goals by demonstrating persuasive communication and a service-oriented approach in fast-paced environments.
- Balanced multiple tasks simultaneously , ensuring smooth transactions, restocking, and high service standards.
Project Coordination & Event Planning
- Organized and executed large-scale events and projects , managing logistics, schedules, and resources for seamless execution.
Timeline
Seasonal Sales Associate
Target
11.2016 - 01.2017
Artist & Interior Decorator
Self-Employed
09.2016 - Current
Seasonal Sales Associate
Bath and Body Works, Limited Brands
09.2015 - 12.2015
Associate of Science - Business Administration
Colorado Technical University
Bachelor of Science - Psychology
Colorado Technical University
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