Jenn Wade-Pryor
Summary
Friendly and engaging team player and leader that's able to inspire staff to perform at their full potential. Detail oriented and experienced, passionate about training and building teams that perform at the highest standard. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and crushing company goals while meeting deadlines.
Overview
24
24
years of professional experience
Work History
AREA SUPERVISOR
ARBY’S RESTAURANT GROUP
06.2016 - Current
- Recruit, hire, train, and coach a team of 21 managers and 140 team members on customer service skills, food & beverage knowledge, and health & safety standards
- Reduced costs, controls labor budgets, P&L management
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted routine inspections to check quality and compliance with established specifications.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Teach LEAD classes to help develop managers to the next level
GENERAL MANAGER
PILOT FLYING J
08.2009 - 06.2016
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and trained managers to take on other acquisitions.
Over the Road Driver
Covenant Transport
07.1999 - 01.2009
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
ASSOCIATE - BUSINESS
TECH - Business Administration And Management
Florence Darlington Tech College
Florence,SC12.2006
Skills
- Skills & Abilities
- Accounting & Budgeting
- Proficient with POS systems
- Excellent interpersonal and
- Communication skills
- Leadership and team building
- Poised Under pressure
- Fun and energetic
Timeline
AREA SUPERVISOR
ARBY’S RESTAURANT GROUP
06.2016 - Current
GENERAL MANAGER
PILOT FLYING J
08.2009 - 06.2016
Over the Road Driver
Covenant Transport
07.1999 - 01.2009
ASSOCIATE - BUSINESS
TECH - Business Administration And Management
Florence Darlington Tech College
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