Jenna Allen
Sacramento,CA
Summary
Qualified Mental Health Rehabilitation Specialist (MHRS) seeking opportunities for professional growth and advancement in the field of community mental health in order to further my career
Overview
6
6
years of professional experience
Work History
Case Manager
Safe Harbor Crisis House
01.2024 - Current
- Case management for mental health services, AOD/SUD assessment and treatment services, homelessness, and related presenting problems
- Identification of areas of deficit in client's functional capability and connection to appropriate functional supports to prevent relapse/rapid rehospitalization
- Processing of referrals and interviewing potential clients to determine fitness for the Safe Harbor program before admission
- Coordination of care between Yolo County Mental Health, full-service partnership providers, the Public Guardian's office, and the probation office for mutual clients
- Coordination and direction of floor staff to ensure task completion and follow through
- Bi-weekly meetings with psychiatric providers, tracking of medication concerns, additions, and changes
- Updating of weekly clinical update with correct clinical terminology to track the improvement or deterioration of client's mental condition
- Collecting data and information to write county wide report informing our community partners about the current condition of our shared clients
- Direct service with clients, including treatment planning, case management, and discharge planning to ensure appropriate connection to long term services and uninterrupted access to psychiatric care of the appropriate level
Clinical Program Assistant
Safe Harbor Crisis House
09.2023 - 01.2024
- Supervision of team of behavioral health technicians (BHT's) and their day-to-day tasks and evaluation of the effectiveness of their client care
- Training the team of BHT's on necessary functional tasks, client care, appropriate clinical boundaries, and documentation according to new CalAIM standards
- Processing of referrals and interviewing potential clients to determine fitness for the Safe Harbor program before admission
- Coordination of care between Yolo County Mental Health, full-service partnership providers, the Public Guardian's office, and the probation office for mutual clients
- Updating of weekly clinical update with correct clinical terminology to track the improvement or deterioration of client's mental condition
- Collecting data and information to write county wide report informing our community partners about the current condition of our shared clients
- Direct service with clients, including treatment planning, case management, problem solving, and planning for a safe and successful discharge from the Safe Harbor program
Behavioral Health Technician (BHT)
Safe Harbor Crisis House
02.2023 - 08.2023
- Direct service with clients, including treatment planning, problem solving, and planning for a safe and successful discharge from the Safe Harbor program
- Attendance and documentation of client's psychiatry appointments, documentation of medication updates and changes
- Conduction of daily treatment groups to teach coping skills, activities of daily living, and practical skills to aid with management of symptoms of mental health issues
- Medication management and MAR documentation
Sexual Assault Response Team (SART) Advocate
WEAVE
01.2022 - 04.2023
- Accompaniment and advocacy for sexual assault and domestic violence survivors during law enforcement interviews and evidentiary exams
- Emotional support and crisis counseling
- Safety planning for survivors return home
- Connection to appropriate services after the fact (counseling, homeless shelter or safehouse, or legal services)
- Written report of incident, services provided and necessary services to be provided after the fact and signature collection for data reporting to maintain appropriate nonprofit grant funding
Intake Coordinator
Hearts and Hands Counseling
07.2021 - 02.2023
- Management of agency phone number, first point of contact for all client referrals, scheduling, and billing
- Intake of new clients, responsibilities including collection of relevant information, negotiation of sliding scale session fees for low-income clients, and assignment to a therapist with the appropriate availability and therapeutic skills and experience
- Training of newly hired practicum students and associate therapists on agency policy's, workflow according to agency's private practice therapy model, and management of electronic health record (EHR)
- Office management, including but not limited to ordering of supplies, management of contracted businesses, billing through EHR and resolving related issues, as well as monthly payroll and management of expense accounts
Intake Coordinator + Research Assistant
The Family Promise + Madrona Counseling
11.2018 - 06.2021
- Assistance with data collection at grant funded research site supervised by the projects leading research psychologist
- Application intakes for program designed to assist homeless families with functional needs
- Intakes of new clients for counseling agency and assignment of clients to an appropriately matched therapist
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
11.2024
Associate of Arts - Psychology
Sacramento City College
Sacramento, California08.2022
Timeline
Case Manager
Safe Harbor Crisis House
01.2024 - Current
Clinical Program Assistant
Safe Harbor Crisis House
09.2023 - 01.2024
Behavioral Health Technician (BHT)
Safe Harbor Crisis House
02.2023 - 08.2023
Sexual Assault Response Team (SART) Advocate
WEAVE
01.2022 - 04.2023
Intake Coordinator
Hearts and Hands Counseling
07.2021 - 02.2023
Intake Coordinator + Research Assistant
The Family Promise + Madrona Counseling
11.2018 - 06.2021
Associate of Arts - Psychology
Sacramento City College
Bachelor of Arts - Psychology
Southern New Hampshire University
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