Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Jenna Aukerman

Eaton,OH

Summary

Passionate professional specializing in client services for individuals with diverse needs, particularly those with autism and down syndrome. Expertise in implementing individualized programs that enhance behavioral management and therapeutic communication. Proven track record in crisis intervention, ensuring safe and positive outcomes for clients. Strong organizational and interpersonal skills contribute to maintaining high-quality care in challenging environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Trumpet Behavioral Health - BlueSprig
Mason, OH
05.2025 - Current
  • Monitored student progress toward goals and objectives through data tracking.
  • Delivered individualized instruction to children with ASD in a clinic setting.
  • Incorporated therapeutic techniques into play activities to enhance student engagement.

Service Center Student Manager

University of Dayton IT Service Center
Dayton, OH
01.2023 - 05.2025
  • Facilitated general computer troubleshooting and technical assistance for faculty, staff, and students.
  • Managed a team of 55 college students to deliver first-level technical support for over 13,000 users.
  • Trained 20 new employees while coordinating hiring and staffing efforts.
  • Documented over 800 incidents and resolutions in TeamDynamix ticketing system.

Camp Counselor

Autism Society of NC - Camp Royall
Moncure, NC
05.2024 - 08.2024
  • Supported campers on the autism spectrum with various behavioral, social, physical, emotional, sensory, and personal needs, with ages ranging from 4 to 80.
  • Managed 1:1, 1:2, or 1:3 camper-counselor ratios, and fostered a supportive, inclusive environment for over 250 campers.
  • Applied knowledge of behavior, communication, and autism to individualize activities to meet the needs of each camper.

Pool Manager

YMCA of Greater Dayton, Preble County Branch
Eaton, OH
07.2019 - 08.2023
  • Supervised pool areas to ensure 200+ patron safety daily and responding to first aid or emergency situations as needed, demonstrating a high level of responsibility and attention to safety.
  • Instructed 100+ children and adults in life-saving swimming skills, lifeguard classes, and competitive swimming.
  • Maintained accountability and safety of 20+ staff, as well as maintained pool chemical levels, reflecting strong attention to detail and organizational abilities.

Education

Bachelor of Science - Psychology, Minor in Family Development

University of Dayton
Dayton, OH
05.2025

Skills

  • Emotional intelligence
  • Critical thinking
  • Team collaboration
  • Therapeutic communication
  • Cultural competence
  • Treatment implementation
  • Behavior modification techniques
  • Effective communication

Certification

  • RBT Certification
  • CITI Ethics Training
  • REACH Suicide Prevention
  • QPR Suicide Prevention
  • PSPI Autism Training
  • META Peace Nonviolence Training

Community Service

Triangle Therapy Services, Eaton OH, 08/19 - 07/21

  • Supported over 20 children with autism in social-emotional development during 10+ community events.

Humane Society of Greater Dayton, Dayton OH, 10/24 - Present

  • Assisted at adoption events and hosted birthday parties at the shelter.
  • Walked dogs to provide exercise, training opportunities, and to increase adoptability.
  • Interacted with cats to provide exercise, enrichment, and socialization.

Timeline

Registered Behavior Technician

Trumpet Behavioral Health - BlueSprig
05.2025 - Current

Camp Counselor

Autism Society of NC - Camp Royall
05.2024 - 08.2024

Service Center Student Manager

University of Dayton IT Service Center
01.2023 - 05.2025

Pool Manager

YMCA of Greater Dayton, Preble County Branch
07.2019 - 08.2023

Bachelor of Science - Psychology, Minor in Family Development

University of Dayton

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