Jenna Ault
Weatherford,TX
Summary
Dynamic and results-oriented professional with a proven track record at Nextlink Internet, adept at managing complex projects and enhancing operational efficiency. Excelled in prioritizing tasks and maintaining strict adherence to deadlines, showcasing strong analytical problem-solving and skilled communication. Demonstrated expertise in regulatory compliance and project management, significantly improving process efficiency.
Overview
9
9
years of professional experience
Work History
OSP Fiber Project Coordinator
Nextlink Internet
Hudson Oaks, TX
12.2023 - Current
- Oversaw entire lifecycle of fiber optic construction projects, from initial planning through to final completion.
- Assessed ongoing projects, making required changes for successful goal completion.
- Accurately tracked completion and managed storage of all project documents using Site Tracker.
- Provided comprehensive progress reports to various stakeholders such as team members, senior management, and third-party fiber carriers.
- Identified risks and issues, developed contingency plans effectively.
- Maintained adherence to relevant regulations, permits, and quality standards on Grants/CAF/RDOF funded projects.
- Managed communication channels between various teams involved in the execution of complex projects.
Administrative Clerk
Tarrant County
Fort Worth, TX
06.2023 - 09.2023
- Managed comprehensive processing of all incoming case files, filing fees, court evidence, and exhibits into the case management system.
- Greeted public, answered phones, input data into court management system to enhance workflow.
- Streamlined administrative duties through efficient execution of copying, faxing, and mailing procedures.
- Managed docket and exhibits during court sessions.
- Guaranteed completion of fee assessment and payment processes ahead of issuance.
Project Coordinator- Lighting Estimates
Integris Solutions
Dallas, Texas
02.2023 - 07.2023
- Inspected and marked lighting details on construction blueprints.
- Consistently adhered to plan submission deadlines.
- Ensured accuracy of colleagues' quotations and assignments.
- Ensured delivery of tasks adhered to quality benchmarks for project completion.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget for every project.
- Assisted colleagues in completing tasks to stay on schedule.
Operations Manager
Paragon Credit Advisors
Gilbert, AZ
04.2021 - 07.2022
- Developed tracking systems for sales statistics, market analysis, and client credit score changes.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Formulated operational benchmarks and standards.
- Enhanced billing and collections operations by automating expense management processes.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Human Resource Coordinator
Total Care Connections
Tempe, AZ
09.2020 - 04.2021
- Coordinated office supply management while assisting with all client and employee requests.
- Maintained financial records by processing payroll, billing clients, and reconciling invoices.
- Generated diverse reports to confirm adherence to payroll and billing standards.
- Collaborated with talent acquisition teams to boost recruitment efficiency.
- Spearheaded compliance, licensing, and continuing education for over 300 employees.
Patient Scheduling Coordinator
Aerotek Contractor with Optum
Mesa, AZ
09.2018 - 08.2020
- Coordinated patient appointments.
- Evaluated previous appointments by reviewing patient charts.
- Maintained confidentiality through compliance with HIPAA requirements.
- Input data across various platforms including Electronic Health Records (EHR).
- Collaborated with providers discussing Optum tools improving care quality for Medicare Advantage members.
Home Preservation/Mediation Specialist
Wells Fargo
Chandler, AZ
10.2015 - 09.2018
- Provided project management support to ensure timely completion of applications.
- Assessed documentation against State and Federal standards for precision, adherence, and fulfillment.
- Evaluated borrower's ability to repay modified loans based on income and asset verification documents provided by borrowers.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Adhered to strict pipeline management due to state and federal guidelines on how often, and how many times, to contact borrowers in each stage of the process.
- Tracked job progress from start to finish using project management software.
- Coached team members on best practices in project management methodology.
Education
Associate of Applied Science - Health Care Administration
Pima Medical Institute
Tucson, AZ07.2021
Skills
- Skilled Communicator
- Proficient in Prioritizing Tasks
- Strong Deadline Adherence
- Operational Efficiency Enhancement
- Strong Time Management and Organization
- Detail-Oriented Approach
- Proficient in Managing Multiple Tasks
- Knowledge of State and Federal Regulations
- Maintaining Client Confidentiality
- Data Privacy Management
- Analytical Problem-Solving
- Effective Public Speaking
- Metrics Analysis Proficiency
- Initiative-Driven Professional
- Independent Task Management
Websites
Educationandlicenses
- Pima Medical Institute, Tucson, AZ, Associate of Applied Science, Health Care Administration, 07/21
- Notary Public, Texas, 02/24, 02/28
Timeline
OSP Fiber Project Coordinator
Nextlink Internet
12.2023 - Current
Administrative Clerk
Tarrant County
06.2023 - 09.2023
Project Coordinator- Lighting Estimates
Integris Solutions
02.2023 - 07.2023
Operations Manager
Paragon Credit Advisors
04.2021 - 07.2022
Human Resource Coordinator
Total Care Connections
09.2020 - 04.2021
Patient Scheduling Coordinator
Aerotek Contractor with Optum
09.2018 - 08.2020
Home Preservation/Mediation Specialist
Wells Fargo
10.2015 - 09.2018
Associate of Applied Science - Health Care Administration
Pima Medical Institute
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