Jenna Baker
Summary
Experienced with patient care, clinical support, and medical documentation. Utilizes effective communication skills to collaborate with healthcare teams and ensure patient well-being. Knowledge of standard medical procedures and protocols, ensuring high-quality care in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Student Nurse Extern
Lake Charles Memorial Health System
12.2024 - Current
- Demonstrated commitment to teamwork by consistently stepping up when additional help was required or requested within the unit or department.
- Responded swiftly to changes in patient condition or emergencies with critical thinking skills leading to appropriate interventions.
- Contributed to a positive patient experience by providing compassionate care and maintaining a clean, safe environment.
Student Nurse Extern
Christus Health
05.2024 - Current
- Worked alongside experienced nursing professionals to learn new procedures.
- Proactively sought out opportunities to learn from experienced nurses and other healthcare professionals, growing in clinical knowledge and aptitude.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
Head Bartender
Golden Nugget Lake Charles Hotel & Casino
03.2024 - Current
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
Luna Bar And Grill
12.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Head Bartender
Golden Nugget Hotel & Casino
05.2022 - 05.2023
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained eleven new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Luna Bar And Grill
07.2020 - 02.2022
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Nurse Assistant
Lake Charles Memorial Health System
01.2021 - 10.2021
- Improved patient comfort by providing compassionate and attentive care.
- Collaborated with interdisciplinary teams to develop individualized care plans, optimizing patient outcomes.
- Ensured adherence to hospital policies and procedures while performing various clinical tasks within the scope of practice.
- Participated in ongoing training opportunities, staying current on best practices for nurse assistant duties.
Bartender
Golden Nugget Lake Charles Hotel & Casino
09.2018 - 09.2020
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Production Lab Technician
Levingston Group
07.2017 - 03.2018
- Provided critical support during audits, ensuring compliance with industry standards and regulations.
- Optimized testing methods through continuous evaluation and refinement of lab procedures.
- Reduced waste and improved sustainability with the implementation of eco-friendly laboratory practices.
- Enhanced production efficiency by implementing quality control measures and strict adherence to lab protocols.
Education
Associate of Science - Nursing
Sowela Technical Community College
Lake Charles, LA12-2025
Biological Sciences
Louisiana State University
Baton Rouge, LA05-2017
Skills
- Clinical judgment
- Vital signs
- Maternal-newborn care
- Compassionate care
- Interdisciplinary collaboration
- Direct patient care
- Punctual and reliable
- Work Planning and Prioritization
- Flexible schedule
- Activities of daily living adls
Timeline
Student Nurse Extern
Lake Charles Memorial Health System
12.2024 - Current
Student Nurse Extern
Christus Health
05.2024 - Current
Head Bartender
Golden Nugget Lake Charles Hotel & Casino
03.2024 - Current
Bartender
Luna Bar And Grill
12.2023 - 03.2024
Head Bartender
Golden Nugget Hotel & Casino
05.2022 - 05.2023
Nurse Assistant
Lake Charles Memorial Health System
01.2021 - 10.2021
Bartender
Luna Bar And Grill
07.2020 - 02.2022
Bartender
Golden Nugget Lake Charles Hotel & Casino
09.2018 - 09.2020
Production Lab Technician
Levingston Group
07.2017 - 03.2018
Associate of Science - Nursing
Sowela Technical Community College
Biological Sciences
Louisiana State University
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