Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Balke

Austin,TX

Summary

Professional and friendly with focus on delivering exceptional skin care treatments and consultations, ensuring client satisfaction through personalized care plans. Strong in advanced esthetic techniques, including laser treatments, chemical peels, coolsculpting, vampire facials, hydrafacial, dermaplane, and microdermabrasion. Skilled in maintaining sterile environments and prioritizing patient safety while fostering welcoming atmosphere.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Medical Aesthetician

Dr. Emily Porter-Wrinklefree MD
01.2021 - Current
  • First point of contact for cosmetic clients. Perform all new client consultations with Visia Imaging System. Make an individualized treatment plan while explaining benefits for each service recommended. Sell medical grade skin care products that will compliment services and target client concerns.
  • Medical grade skin care sold: ZO, Revision, Elta MD, Skin Better, Biojuve.
  • Completed cosmetic services using multiple therapies and devices, including Hydrafacial, Skin Pen Microneedle, Sciton BBL, Moxi, LHR, Microlaser Peel, SkinTyte, Coolsculpting, and chemical peels.
  • Maintained detailed records of all performed treatments.
  • Educate clients on pre and post-treatment instructions. Follow up phone call after treatment, answer questions to ensure optimal results.

Medical Aesthetician

Dr. Lori Honeycutt-Absolute Dermatology
05.2020 - 01.2021
  • Medical charting for each patient appointment using NextGen Healthcare software, experience with submitting electronic prescriptions.
  • Perform patient consultations, create individualized treatment plan which include medical grade skin care. Educate patient on each service and give pre and post care instructions. Experience with acne facials, chemical peels, red light therapy, laser hair removal, medical, dermaplane, microdermabrasion, IPL, Ablative CO2 laser.
  • Medical skin care sold: Skinceuticals, Elta MD, Revision.
  • Helped with front desk and medical assistance duties when needed. Experience with auto-clave medical tool sterilization.

Medical Aesthetician

Dr. Ted Lain-Sanova Dermatology
03.2015 - 03.2020
  • Responsible for ensuring the safety and optimal outcomes for multiple services, including Sciton BBL, laser hair removal, chemical peels, Coolsculpting, Ultherapy, Exilis skin tightening, microneedle, microdermabrasion, and dermaplane.
  • Provide patient education for each service, pre and post-care instructions. Sell medical grade skin care to compliment each service and skin concerns.
  • Medical grade skin care sold: Skin Medica, Elta MD, Revision, Skinceuticals, Skin Better, and Biopelle.
  • Medical charting for each patient appointment using EMR and E-Clinical software, medical billing, and scheduling with CareCloud software.
  • Experience with auto-clave sterilization of medical tools.


Instructor, Medical Aesthetician

Texas Laser and Aesthetics Training Academy
11.2013 - 03.2015
  • Instruct students on correct laser technique, skin typing using the Fitzpatrick Scale, proper settings for each patient, treatment room set up and disinfection/sterilization. Sign off on student’s completion of 100 body sites, as required by Texas State Law.

Finance Senior Assistant

Dell Computer Corporation
09.1998 - 03.2001
  • Researched and documented all found or suspected fraud and identity theft from credit card reports, AMEX CID queue and online orders. Handled all Dell UK orders and worked closely with First USA Bank to expose identity theft.

Education

Bachelor of Science - Criminal Justice

Texas State University
08.1997

Bachelor of Science - Nursing

Galen School of Nursing
Austin, TX
09-2027

Skills

  • Skin rejuvenation services
  • Client consultation
  • Pre-and Post-treatment care
  • Medical grade skincare sales
  • Medical spa operations
  • Ultrasonic cavitation
  • Chemical peel expertise
  • Facial treatments
  • Record keeping
  • Medical spa operations

Certification

  • Senior Laser Hair Removal License-2013
  • Esthetician License-2013
  • Coolsculpting University Training - 2017

Timeline

Medical Aesthetician

Dr. Emily Porter-Wrinklefree MD
01.2021 - Current

Medical Aesthetician

Dr. Lori Honeycutt-Absolute Dermatology
05.2020 - 01.2021

Medical Aesthetician

Dr. Ted Lain-Sanova Dermatology
03.2015 - 03.2020

Instructor, Medical Aesthetician

Texas Laser and Aesthetics Training Academy
11.2013 - 03.2015

Finance Senior Assistant

Dell Computer Corporation
09.1998 - 03.2001

Bachelor of Science - Criminal Justice

Texas State University

Bachelor of Science - Nursing

Galen School of Nursing

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