Summary

Overview

Work History

Education

Skills

Timeline

Jenna Bartell

Chico,CA

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

years of professional experience

Work History

Student Success Coordinator

Shasta Community College

Red Bluff, CA

12.2024 - 06.2025

Motivate students to help them find their purpose: Assist students in designing their life plans and achieving their goals
Championed student; journeys from enrollment to graduation: Manage an active portfolio of up to 75 students from enrollment to graduation.
Closely monitor their progress, and intervene as necessary to prevent disengagement and dropouts.
Serve as the primary point of contact, regularly meeting with students to proactively address their needs and challenges
Evaluated the student experience through collaboration & coordination:
Collaborate closely with the Admissions department and other internal teams to ensure seamless process integration and frequent communication, thereby enhancing the overall student experience
Safeguard students; success through risk management:
Identify and mitigate potential risks to students academic and personal success, providing timely referrals for those at risk
Community Engagement ,promote events that enhance the Campus community and encourage student participation
Worked under the Basic Needs Funding initiative.
Assessed student needs and provided resources related to academic, career, financial aid, and personal counseling.
Coordinated tutoring services for students who need additional assistance in their courses.
Provided crisis intervention services and referred students to appropriate campus or community resources.
Developed outreach initiatives that targeted underrepresented populations on campus.
Compiled reports on student success outcomes for submission to the Dean's Office or other administrative departments.
Maintained accurate records of all advising interactions with students using database software systems.
Collaborated with faculty members to identify at-risk students and devise strategies for their success.
Developed and implemented student success programs to increase retention rates.
Monitored student progress through data analysis of grades, attendance records.
Served as a mentor for incoming freshmen by providing advice regarding course selection and other issues.
Participated in college committees focused on increasing student engagement and satisfaction.
Advised students on course selection, progress toward graduation and career decisions.
Planned, administered and controlled budgets.
Improved student educational plans by advising on course selection, progress plans and career decisions.
Attended conferences related to student success programming in order to stay current on best practices.

Program Supervisor

CALIFORNIA TRIBAL TANF PARTNERSHIP

Oroville, CA

06.2023 - 09.2024

Plan, coordinate and implement workshops
Supervise employees/ Case Workers and Receptionist's
Assist CTTP participant families in eliminating barriers for children and their Families
Empowering Native families to self-sufficiency through a path of tribal cultures, education, wellness and employment.
Provided leadership, guidance and supervision to staff members.
Developed, implemented and evaluated program policies and procedures.
Ensured compliance with all applicable laws, regulations, standards and codes of practice.
Monitored budget expenditures in order to maintain fiscal responsibility.
Coordinated training sessions for staff members.
Maintained accurate records of program activities and results.
Facilitated team meetings to discuss progress on projects and initiatives.
Developed strategies for improving program efficiency and effectiveness.
Resolved conflicts between staff members in a professional manner.

Community Health and Outreach Representative

Northern Valley Indian Health

Willows

12.2022 - 06.2023

The primary goal of the NVIVH Community Health and Outreach Worker (CHR) position is to identify individuals, families and communities' strengths and needs
The CHR supports individuals, families and communities in developing and meeting health enhancement goals
Presenting resource options, providing health education and supporting decisions that promote wellbeing
CHR is a health advocate for Native American and all NVIH patients in coordination with other related departments of Northern Valley Indian Health and community agencies
As a CHR i have received training in a wide variety of health topics to be able to provide basic health teaching and coaching
Provides services to individual, 's family Community focused and related to all ages
Event Planning, community events such as Community Health Fairs, Multicultural Events
Team collaboration
Outreach-Bridging Together Agency Connections and collaborations to best serve patients
Motivational Interviewing
Knowledge of Community Asset's and Resources
Case Management
Attended conferences, workshops, seminars, and other networking events.
Collaborated with staff members across departments on shared goals.
Implemented strategies for collecting contact information from customers.
Prepared presentations about the organization's services for public speaking engagements.
Participated in fundraising activities to support programs.
Conducted outreach activities to promote awareness of the organization's services.
Identified potential partners for collaborations or joint ventures.
Provided customer service and responded to inquiries from clients.
Researched best practices for outreach programs in related fields.
Developed and maintained relationships with key stakeholders in the community.
Maintained accurate records of all outreach activities conducted.
Collected data and prepared reports on program outcomes.
Reviewed existing policies and procedures related to outreach efforts.
Coordinated logistics for outreach activities such as trainings or workshops.
Organized and facilitated community meetings and educational events.

Care Coordinator/case Manager

Jesus Center

Chico, CA

08.2021 - 08.2022

Assesses clients to identify individual problem areas, complete assessments applications
Helping clients with setting tasks, goals and action plans
Identifying strengths
Inputting case Management Soap notes in the Butte Countywide Homeless continuum of care (HMIS)
Actively using outside resources when appropriate
Linking clients to appropriate services
Outreach
Daily Motivational interviewing
Date entry
Managing Case Mangers
Outreach -Bridging together connection's and collaborations to best serve community members in need
Care Coordination
Data Input
Responded promptly to inquiries from patients regarding their care plans.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
Collaborated with interdisciplinary teams to provide comprehensive patient-centered care.
Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Maintained accurate client records in accordance with agency policies and procedures.
Provided emotional support to patients dealing with difficult health issues.
Assessed safety risks associated with living environments or activities of daily living.
Educated clients on available resources and services within their communities.
Scheduled appointments for clients with appropriate medical specialists.
Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
Monitored and evaluated patient progress, adjusting treatment plans as needed.
Assisted in the development of discharge plans for clients transitioning out of care programs.
Coordinated with other health professionals to develop individualized plans of care for patients.
Developed individualized service plans based on assessment findings.
Actively participated in staff meetings discussing best practices in patient care coordination.
Provided case management services to ensure the delivery of quality care.
Provided crisis intervention services when needed.