Jenna Bendfeldt
Mystic,CT
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Engine Room (85th Day Food Community)
09.2024 - Current
- Obtained in-depth knowledge of all menus in order to enhance guest experience and be able to best sell our product
- Engaged myself in the85th Day Food Community in order to keep myself and guests of Engine Room up to date on events and happenings within the company
- Fine-tuned serving and food running abilities in a demanding environment
- Enhanced performance by adhering to policies and regulations from restaurant and FDA regulations
- Built a foundation as a server, food runner, and hostess in a fast-paced environment
Receptionist (temporary help)
Beachcrest Dental
06.2024 - 09.2024
- Applied quickly obtained knowledge of the database EagleSoft to record and store patient information, check patients in/out and schedule appointments
- Managed patient medical records in accordance to HIPAA regulations
- Communicated efficiently with patients and their insurances for verification, as well as sent and received preauthorizations for treatment plans
- Enhanced patient relationships with compassionate listening for every patient and acting with mindfulness, purpose and care to best assist them
- Ensured a positive schedule flow and organization, fixed scheduling conflicts for the week ahead, as well as pulling all paper medical charts for all patients
Medical Engineering Account Specialist
Lifespan
01.2024 - 06.2024
- Demonstrated proficiency with IBM Maximo database, SQL Queries, MS Excel, and MS Outlook
- Independently organized, filed, and processed large quantities of invoices from several vendors as well as the AP department on a weekly basis
- Collaboratively managed a shared inbox for the entire department, organizing and filing service reports, invoices, order confirmations and other related documentation
- Created and maintained new procedures and processes that improve accounts payable efficiency and organization
Gallery Host/Front Desk Agent
Hyatt Place Waikiki Beach
08.2023 - 12.2023
- Utilized several different computer programs including Excel, Opera, Colleague Advantage, Citrix, and Amadeus hotSOS
- Exercised consistent professionalism in interactions with guests and colleagues, fostering an environment of respect and collaboration
- Enhanced problem-solving abilities through patient, empathetic, and rational approaches, facilitating effective resolution of challenges
- Demonstrated proficient multitasking abilities and genuine care for guests both behind the bar and in the kitchen
Gallery Host/Front Desk Agent
Hyatt Place Waikiki Beach
08.2023 - 12.2023
- Utilized several different computer programs including Excel, Opera, Colleague Advantage, Citrix, and Amadeus hotSOS
- Exercised consistent professionalism in interactions with guests and colleagues, fostering an environment of respect and collaboration
- Enhanced problem-solving abilities through patient, empathetic, and rational approaches, facilitating effective resolution of challenges
- Demonstrated proficient multitasking abilities and genuine care for guests both behind the bar and in the kitchen.
Bartender
Liko's Tap & Table
02.2023 - 11.2023
- Provided exemplary customer service to ensure an exceptional dining experience for all patrons
- Executed and maintained cash handling procedures with meticulous accuracy and consistency
- Developed standard for cleanliness and organization within the bar area
- Ensured consistency and quality in preparing garnishes, syrups, juices, and batch cocktails
- Cultivated and sustained meaningful relationships with guests, fostering loyalty and repeat patronage.
Assistant Wedding Coordinator
Aloha Bridal Connections
02.2022 - 02.2023
- Managed invoices and facilitated communication between clients and vendors to ensure seamless transactions
- Developed new inquiries from brides and grooms into contracts for our services, from basic coordination packages to elite planning packages
- Orchestrated the organization of critical event details, including vendor coordination, scheduling, decor arrangements, memorabilia, and stakeholder communication
- Exhibited effective communication skills in liaising with bridal and groom parties, ensuring their needs and preferences were met.
Server/Bartender
Aloha Beer Company
04.2021 - 02.2023
- Provided essential support throughout all stages of wedding events, including processional, ceremony, program management, dining service, and guest transportation logistics
- Exhibited adept multitasking capabilities in efficiently managing a substantial guest influx while upholding precision and uniformity
- Ensured continual cleanliness and organization within the workspace, maintaining optimal conditions for operational efficiency
- Cultivated and sustained professional relationships with guests, fostering repeat business through personalized service and rapport-building efforts.
Education
Associate Degree -
Eastern CT State University
Willimantic, CT02.2020
Skills
- Attention to Detail
- Strong Communication
- Organization
- Quality Assurance
- Event Coordination
- Teamwork
- Adaptability
- Problem Solving
- Time Management
- Analytical Thinking
- Customer Service
Timeline
Server
Engine Room (85th Day Food Community)
09.2024 - Current
Receptionist (temporary help)
Beachcrest Dental
06.2024 - 09.2024
Medical Engineering Account Specialist
Lifespan
01.2024 - 06.2024
Gallery Host/Front Desk Agent
Hyatt Place Waikiki Beach
08.2023 - 12.2023
Gallery Host/Front Desk Agent
Hyatt Place Waikiki Beach
08.2023 - 12.2023
Bartender
Liko's Tap & Table
02.2023 - 11.2023
Assistant Wedding Coordinator
Aloha Bridal Connections
02.2022 - 02.2023
Server/Bartender
Aloha Beer Company
04.2021 - 02.2023
Associate Degree -
Eastern CT State University
Similar Profiles
Ryan SalvadorRyan Salvador
Server Assistant at Engine RoomServer Assistant at Engine Room
John FoleyJohn Foley
Post Production Artist at Engine Room HollywoodPost Production Artist at Engine Room Hollywood
Rachel WestcottRachel Westcott
Researcher at Engine Room SolutionsResearcher at Engine Room Solutions