Jenna Benson
Keller,TX
Summary
Dedicated HR professional with a proven track record of improving operations and solving problems. Expertise in building lasting relationships with key decision makers, customers, and team members to advance company goals. Ready to take on new professional challenges and utilize skills to make a positive impact.
Overview
11
11
years of professional experience
Work History
HR Assistant II: Covid Resource Center, Disability and Leave, Centralization
Amazon
10.2020 - 01.2023
- Managed employee contacts and resolved concerns by determining and applying appropriate processes and policies
- Led and trained small teams, enhancing team efficiency and effectiveness in a high-pressure environment
- Successfully handled complex corporate cases, demonstrating agility and problem-solving skills in a fast-paced setting.
HR Generalist / Payroll Specialist
Therapia Staffing LLC
08.2019 - 08.2020
- Oversaw the HR department, including the recruitment process and weekly payroll for 200+ contractors
- Developed and implemented a streamlined process for tracking attendance and payroll, improving accuracy and efficiency
- Cultivated and maintained strong relationships with clients to ensure precise timesheet management and client satisfaction.
HR Onboarding Navigator
THR Arlington Memorial Hospital
08.2016 - 01.2018
- Managed the onboarding process, including conducting weekly New Hire Orientations and ensuring a smooth transition for new employees
- Provided accurate HR information and support to employees via incoming calls, enhancing overall employee experience
- Provided coaching and counseling on various HR-related issues, contributing to employee development and problem resolution.
Associate Recruiter
Strategy Source LLC.
11.2014 - 08.2016
- Assisted with recruiting processes, including candidate interviews and communication between clients and candidates
- Maintained confidential records, invoices, and policies, ensuring data integrity and compliance
- Successfully filled job orders for multiple clients, demonstrating effective recruitment and client management skills.
Recruiting Coordinator
Johnson Service Group
03.2014 - 11.2014
- Provided administrative support for HR, managing payroll and attendance processes
- Generated and maintained new hire paperwork, ensuring compliance and accuracy
- Updated and maintained employee records in databases, facilitating efficient HR operations.
Client Relations - Receptionist
Park Place Motorcars
08.2011 - 12.2013
- Managed multiple phone lines and directed clients to appropriate departments, ensuring a high level of customer service
- Assisted New Car Managers with various administrative duties, contributing to overall dealership efficiency
- Recognized as Dealership Support Member of the Quarter for Q4 2012, highlighting exceptional performance and contribution.
Education
Bachelor of Business Administration - HR Management
Texas Woman's University
Dallas, TX01.2015
Timeline
HR Assistant II: Covid Resource Center, Disability and Leave, Centralization
Amazon
10.2020 - 01.2023
HR Generalist / Payroll Specialist
Therapia Staffing LLC
08.2019 - 08.2020
HR Onboarding Navigator
THR Arlington Memorial Hospital
08.2016 - 01.2018
Associate Recruiter
Strategy Source LLC.
11.2014 - 08.2016
Recruiting Coordinator
Johnson Service Group
03.2014 - 11.2014
Client Relations - Receptionist
Park Place Motorcars
08.2011 - 12.2013
Bachelor of Business Administration - HR Management
Texas Woman's University