Overview
Work History
Education
Skills
Timeline
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Jenna Bianchi

Sandy,OR

Overview

16
16
years of professional experience

Work History

Stylist

Mary Rose Boutique
11.2022 - 02.2023
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Fostered inclusive environment to make customers feel welcomed.

Bartender/Waitress

Berkeley's Bar And Grill
08.2022 - 11.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Retail Supervisor

Apricot Lane Boutique
06.2011 - 05.2012
  • Helped customers by answering their questions and completing their requests
  • Marked down clearance items and moved merchandise to its proper location in the store
  • Entered and priced inventory to help with efficient restocking
  • Processed exchanges, refunds, and team member purchases to keep cashiers focused on efficiently checking out regular customers
  • Developed, implemented, and improved employee targets and operational policies to boost productivity and team performance
  • Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.

Loss Prevention Specialist/Supervisor/Manager

Downeast Basics
06.2007 - 05.2011
  • Kept track of paperwork procedures in order to avoid costly mistakes
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement
  • Conducted thorough cash audits and investigations into deposits
  • Had an excellent attendance record and was always on time for work.

Waitress

Brewforia Beer Market
05.2012 - 11.2012
  • Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
  • Increased beverage sales by recommending appropriate food and beverage pairings for various customer preferences
  • Prepared beverages and filled food orders for customers
  • Folded napkins and prepared silverware sets to ensure an adequate supply for the host station
  • I'm familiar with the menu's content and keep up with any changes
  • Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.

The Torch Lounge
  • Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
  • Served alcoholic and non-alcoholic beverages in a bar setting
  • Developed a strong rapport with many frequent patrons to cultivate guest loyalty
  • Built strong relationships with many frequent patrons to cultivate guest loyalty
  • Quickly reset and cleaned tables to allow for a quick turnaround and guest flow after customers had left
  • Ensured superior service and efficiency at all times
  • Ensured customer satisfaction by promptly responding to orders and requests for entertainment
  • Customers paid with credit cards, cash, and gift certificates, and I made proper change for cash transactions.

Education

Psychology

College of Western Idaho

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Boise State University

Esthetics License - Esthetics

Milan Institute - Boise
04.2012

Skills

  • Menu memorization
  • Cool Under Pressure
  • Daily Specials Memorization
  • Cash handling expert
  • Efficient service
  • Product Knowledge
  • Exceptional Multitasking Skills
  • Customer Loyalty
  • Cash Counting
  • Inventory Audits
  • Sales Team Leadership

Timeline

Stylist

Mary Rose Boutique
11.2022 - 02.2023

Bartender/Waitress

Berkeley's Bar And Grill
08.2022 - 11.2022

Waitress

Brewforia Beer Market
05.2012 - 11.2012

Retail Supervisor

Apricot Lane Boutique
06.2011 - 05.2012

Loss Prevention Specialist/Supervisor/Manager

Downeast Basics
06.2007 - 05.2011

The Torch Lounge

Psychology

College of Western Idaho

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Boise State University

Esthetics License - Esthetics

Milan Institute - Boise

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Jenna Bianchi