Jenna Bianco
Cortlandt Manor,NY
Summary
Resourceful Human Resources professional with experience in maintaining HRIS, recruitment and HR policies. Strengths lie in effective communication, detail-oriented, and innovative approach to problem-solving. Notable contributions to improving HR processes and fostering positive work environment resonate commitment to organizational success.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
Club Fit (Acquired by Pinebrook Group, Boston, MA)
On-Site at Jefferson Valley, New York
11.2025 - Current
- Provide centralized corporate HR support following the acquisition by The Pinebrook Group for Club Fit (NY), Thoreau Club (Concord, MA), and All Sport Health & Fitness (Fishkill, NY).
- Serve as a primary point of contact regarding policies, benefits, and inquiries, under the supervision of the HR Director.
- Maintain and audit employee records across multiple locations, utilizing UKG HCM and Planday HRIS to ensure accuracy, compliance, and consistency.
- Administer workers' compensation processes, including preparing and submitting claim forms, coordinating documentation, and liaising with insurance carriers.
- Prepare monthly workplace reports across multiple locations (headcount, turnover, employee status changes) to support workplace audits
- Administer digital document workflows using DigiSigner, distributing and tracking critical employee documents including pay notices reflecting new EIN, employment agreements, insurance enrollment forms, etc.
Weekend Sales Associate
HomeSense
Mohegan Lake, USA
10.2020 - Current
- Deliver exceptional customer service by assisting patrons with merchandise selection, inquiries, and resolve concerns promptly and courteously
- Efficiently operate the cash register, handling transactions accurately and swiftly
- Collaborated with team members to ensure smooth daily operations and service flow.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Promoted and enrolled customers in the TJX Rewards Credit Card, educating customers on benefits and contributing to monthly enrollment targets.
Human Resources Intern
Club Fit
Briarcliff Manor/Jefferson Valley, USA
04.2025 - 11.2025
- Support the HR Director in addressing employee inquiries related to company policies, benefits, workplace issues while maintaining a professional and confidential approach
- Collaborate with the HR Specialist to design and implement staff development programs using the 1Huddle platform that included health and safety, emergency protocols, department-specific, and company-wide compliance training
- Generate monthly active/inactive headcount, turnover rates, and employee status, aiding in departmental audits of workforce data
- Maintain the internal Dayforce HCM, providing accuracy and integrity of employee records, ensuring timely updates and consistency across HR processes
- Assist the HR Team in onboarding processes for new hires, from HireRight I-9 documentation, paperwork, and system access to aiding new hires during orientation sessions
- Contributed to organizing the annual Staff Appreciation Week, promoting employee engagement and creating a positive workplace culture
Executive Recruiting Intern
Criterion Management LLC
Rye Brook, USA
05.2024 - 04.2025
- Introduced potential financial advisor clients to executive recruiters through the Customer Relationship Management database, enhancing the recruitment process for high-level wealth management positions
- Maintained the internal Salesforce CRM, to validate accurate up-to-date candidate information
- Initiated well-mannered phone calls to prospective clients, connecting them to the recruiting team to pitch lucrative deals for top-tier firms such as Wells Fargo, Raymond James, LPL Financial, etc.
Education
Bachelor of Arts - Psychology, Concentration in Marketing
SUNY Stony Brook University
Stony Brook, NY12.2024
Skills
- Salesforce CRM
- Dayforce HCM
- MS Office
- 1Huddle
- HireRight
- Canva
- Zoom
- Google Drive Apps
- Planday HRIS
- UKG HCM
- Digisigner
Timeline
Human Resources Assistant
Club Fit (Acquired by Pinebrook Group, Boston, MA)
11.2025 - Current
Human Resources Intern
Club Fit
04.2025 - 11.2025
Executive Recruiting Intern
Criterion Management LLC
05.2024 - 04.2025
Weekend Sales Associate
HomeSense
10.2020 - Current
Bachelor of Arts - Psychology, Concentration in Marketing
SUNY Stony Brook University