Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Bollschweiler

Clearfield,UT

Summary

Expert in quality control and inventory management, with a proven track record of improving lab efficiency. Strong ability to analyze data and maintain a safe, organized work environment. Recognized for building and nurturing customer relationships while mentoring junior staff to enhance teamwork. Committed to fostering a collaborative atmosphere that drives operational success.

Overview

5
5
years of professional experience

Work History

Lab Technician

ARUP
11.2021 - 03.2022
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Utilized advanced software tools for data management and analysis purposes.
  • Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
  • Provided exceptional customer service to patients and healthcare providers, fostering strong working relationships.
  • Coordinated with external laboratories in performing specialized tests or analyses.
  • Documented experimental procedures thoroughly, facilitating effective communication among team members.
  • Identified areas for process improvement, implementing changes that increased overall lab performance.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Collaborated with multidisciplinary teams for timely completion of research projects.
  • Mentored junior technicians in proper techniques and processes, promoting a collaborative work environment.

Cashier

Mcdonalds
07.2021 - 11.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Stocker

7-11 Convenience Store
07.2021 - 11.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Cook

Buffalo Wild Wings
06.2021 - 10.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cashier Lead

Krogers Grocery Store
03.2020 - 03.2021
  • Trained new cashiers on company policies, ensuring consistent quality of service across the team.
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
  • Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
  • Prepared detailed reports on sales trends and cashier performance, aiding management in strategic decision-making processes.
  • Reduced wait times for customers by effectively managing the cashier team and prioritizing tasks.
  • Streamlined checkout process by implementing new procedures to increase speed and efficiency.
  • Ensured optimal staffing levels during peak hours by effectively scheduling employees based on anticipated workload.
  • Contributed towards achieving store sales targets through upselling techniques and product recommendations.
  • Provided support to other departments as needed during busy periods, promoting teamwork within the store environment.

Florist

Tulip Tree Foral
04.2022 - 10.2024
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
  • Provided customers with care directions for flower arrangements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.

Education

Timber Creek High School
Fort Worth, TX
05.2021

Skills

  • Flower arranging
  • Sales and service-oriented
  • Customer Service-oriented
  • Bouquet wrapping
  • Creative vision
  • Creative floral design
  • Inventory maintenance
  • Inventory management and ordering
  • Floral preservation
  • Merchandise display assembly
  • Seasonal displays
  • Window displays
  • Flower pruning and watering
  • Plant storage
  • Tools maintenance
  • Floral selection

Timeline

Florist

Tulip Tree Foral
04.2022 - 10.2024

Lab Technician

ARUP
11.2021 - 03.2022

Cashier

Mcdonalds
07.2021 - 11.2021

Stocker

7-11 Convenience Store
07.2021 - 11.2021

Cook

Buffalo Wild Wings
06.2021 - 10.2021

Cashier Lead

Krogers Grocery Store
03.2020 - 03.2021

Timber Creek High School

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Jenna Bollschweiler