Jenna Bontrager
Albany,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Solar Sales Consultant
Infinity Solar Solutions
Salem, OR
02.2024 - Current
- Developed and presented solar energy solutions to potential customers.
- Generated sales leads through cold calling, networking events, conferences.
- Maintained relationships with existing clients by providing regular updates on product developments.
Delivery Driver
Spark
Albany, OR
10.2023 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Financial Manager
PAC Northwest Management LLC
Albany , OR
09.2016 - Current
- Assisted with accounts receivable, accounts payable and payroll processes.
- Conducted month-end closing activities and reconciliations of bank statements.
- Prepared financial reports to management on a weekly basis.
- Managed general ledger entries, invoicing and deposits.
- Performed data entry for all transactions into accounting software.
- Verified accuracy of invoices and other accounting documents or records.
- Researched and resolved payment discrepancies in a timely manner.
- Monitored cash flow positions, investments and interest income calculations.
- Created detailed spreadsheets using advanced formulas and functions in Excel.
- Responded promptly to customer inquiries via email and telephone in a professional manner.
Crew Member & Delivery Driver
Ciddici's Pizza
Albany, OR
02.2024 - 04.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Customer Service Coordinator
The Vitruvius Project
Albany, OR
09.2021 - 09.2023
- Provided customer service assistance to customers via phone and email.
- Monitored customer service calls and provided feedback on performance.
- Maintained accurate records of customer interactions and transactions.
- Developed relationships with customers to ensure satisfaction.
- Performed data entry tasks related to customer accounts and order processing.
- Provided training for new employees on company policies and procedures related to customer service.
- Managed daily tasks such as scheduling appointments, handling paperwork, filing documents.
- Ensured that all customer inquiries were responded to in a timely manner.
- Collaborated with other departments to resolve complex customer issues quickly.
Financial Coordinator
The Vitruvius Project
Albany , OR
09.2021 - 09.2023
- Developed detailed spreadsheets for tracking expenses.
- Reconciled bank accounts on a monthly basis.
- Assisted with annual audit preparations and tax filings.
- Reviewed financial documents such as invoices, purchase orders, contracts.
- Provided support to department heads in preparing budget requests.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Generated invoices for clients and tracked payments received from customers.
Education
High School Diploma -
Port Huron High School
Port Huron, MI06-2014
Skills
- Quickbooks
- Customer Service
- Financial Oversight
- Office Administration
- Management
- Client Relationship Building
- Sales
Timeline
Solar Sales Consultant
Infinity Solar Solutions
02.2024 - Current
Crew Member & Delivery Driver
Ciddici's Pizza
02.2024 - 04.2024
Delivery Driver
Spark
10.2023 - Current
Customer Service Coordinator
The Vitruvius Project
09.2021 - 09.2023
Financial Coordinator
The Vitruvius Project
09.2021 - 09.2023
Financial Manager
PAC Northwest Management LLC
09.2016 - Current
High School Diploma -
Port Huron High School