Hi, I’m
Jenna Bowman
Brooklyn,NY
Summary
Driven Merchandising Manager with 2 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
11
years of professional experience
Work History
Bell Nursery
Merchandise Manager
02.2023 - Current
Job overview
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Plant Planters
Team Leader
09.2021 - 01.2023
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sugaring NYC
Receptionist
03.2019 - 03.2020
Job overview
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- File and maintain records
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Analyze data to determine answers to questions from customers or members of the public
- Keep a current record of staff members' whereabouts and availability
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
Egg by Susan Larsar
Sales Associate
08.2018 - 02.2019
Job overview
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Bag or package purchases, and wrap gifts
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
Ted Baker
Sales Associate
05.2017 - 08.2018
Job overview
- Ticket, arrange and display merchandise to promote sales
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Answer questions regarding the store and its merchandise
- Demonstrate use or operation of merchandise
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Away Travel
Sales Associate
08.2017 - 06.2018
Job overview
- Greet customers and ascertain what each customer wants or needs
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Jacadi
Sales Associate/ Key Holder
10.2016 - 05.2017
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
New York and Company
Sales Associate
10.2013 - 05.2016
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Swedish InstituteNew York, NY
from Massage Therapy
San Fernando Community College
High School Diploma
05.2004
Skills
Inventory Management
Timeline
Merchandise Manager
Bell Nursery
02.2023 - Current
Team Leader
Plant Planters
09.2021 - 01.2023
Receptionist
Sugaring NYC
03.2019 - 03.2020
Sales Associate
Egg by Susan Larsar
08.2018 - 02.2019
Sales Associate
Away Travel
08.2017 - 06.2018
Sales Associate
Ted Baker
05.2017 - 08.2018
Sales Associate/ Key Holder
Jacadi
10.2016 - 05.2017
Sales Associate
New York and Company
10.2013 - 05.2016
Swedish Institute
from Massage Therapy
San Fernando Community College
High School Diploma
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