Hi, I’m
Jenna Bowman
Brooklyn,NY
Summary
Driven Merchandising Manager with 2 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
11
years of professional experience
Work History
Bell NurseryNew York
Merchandise Manager
02.2023 - Current
Job overview
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Plant Planters New York, NY
Team Leader
09.2021 - 01.2023
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sugaring NYCNew York, NY
Receptionist
03.2019 - 03.2020
Job overview
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- File and maintain records
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Analyze data to determine answers to questions from customers or members of the public
- Keep a current record of staff members' whereabouts and availability
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
Egg by Susan LarsarBrooklyn, NY
Sales Associate
08.2018 - 02.2019
Job overview
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Bag or package purchases, and wrap gifts
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
Ted BakerNew York, NY
Sales Associate
05.2017 - 08.2018
Job overview
- Ticket, arrange and display merchandise to promote sales
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Answer questions regarding the store and its merchandise
- Demonstrate use or operation of merchandise
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Away TravelNew York, NY
Sales Associate
08.2017 - 06.2018
Job overview
- Greet customers and ascertain what each customer wants or needs
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
JacadiNew York, NY
Sales Associate/ Key Holder
10.2016 - 05.2017
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
New York and CompanyBrooklyn, NY
Sales Associate
10.2013 - 05.2016
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Swedish InstituteNew York, NY
from Massage Therapy
San Fernando Community College
High School Diploma
05.2004
Skills
Inventory Management
Merchandise presentation
Merchandise Allocation
Retail display setup
Seasonal Planning
Team Leadership
Attention to Detail
Task Prioritization
Self Motivation
Timeline
Merchandise Manager
Bell Nursery
02.2023 - Current
Team Leader
Plant Planters
09.2021 - 01.2023
Receptionist
Sugaring NYC
03.2019 - 03.2020
Sales Associate
Egg by Susan Larsar
08.2018 - 02.2019
Sales Associate
Away Travel
08.2017 - 06.2018
Sales Associate
Ted Baker
05.2017 - 08.2018
Sales Associate/ Key Holder
Jacadi
10.2016 - 05.2017
Sales Associate
New York and Company
10.2013 - 05.2016
Swedish Institute
from Massage Therapy
San Fernando Community College
High School Diploma