Jenna Branche
Claymont,DE
Summary
Proven Medical Assistant with a track record of enhancing patient care at Mohammad Khan, adept in HIPAA Compliance and demonstrating exceptional compassion. Leveraged medical terminology knowledge and phlebotomy skills to improve patient satisfaction scores significantly. A reliable team player committed to maintaining confidentiality and fostering trust. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mohammad Khan
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Caregiver
Sirrah Care
02.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Care Aide
Harbor Chase Assisted Living
03.2024 - 07.2024
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Developed strong relationships with patients by displaying empathy and genuine concern for their well-being, leading to increased satisfaction scores from both patients and families.
- Monitored vital signs and reported abnormalities to nursing staff, resulting in timely medical interventions.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
06.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Data Entry
- Phlebotomy
- Reliable team player
- CPR
- Compassionate
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Maintaining confidentiality
- Compassionate caregiver
- Medical Records Management
- Sterilization techniques
- Medical supply inventory
- Trustworthy companion
- Medical billing and coding
- Patient bathing
- Patient Feeding
- Dementia and Alzheimer's knowledge
- Patient oral care
Certification
Phlebotomy
Certified Clinical Medical Assistant
Certified Administrative Medical Assistant
CPR
Timeline
Medical Assistant - Mohammad Khan
08.2024 - Current
Care Aide - Harbor Chase Assisted Living
03.2024 - 07.2024
Caregiver - Sirrah Care
02.2022 - Current
Brandywine High School - ,
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