Jenna Bricks

As a private nanny, I developed a deep understanding of each child's unique strengths and weaknesses, ensuring that their individual needs were met. I maintained a safe, healthy, and nurturing environment in the home, prioritizing the physical and social well-being of each child. I transported children to and from school, extracurricular activities, and playdates, and provided extra care for a premature newborn, ensuring their specific health needs were addressed. I also supported multiple families, offering personalized care and assistance, and helping children navigate their daily routines and activities.

In my role, I consistently delivered excellent customer service, engaging effectively with both internal and external customers. I ensured all required forms, including tax returns for businesses and personal clients, were accurately completed and submitted. I managed appointment scheduling for clients and visitors and provided administrative support across departments, including document preparation and data entry. I handled multi-line phone systems, answering and forwarding calls as needed, and prioritized tasks to meet service goals efficiently. Additionally, I coordinated and confirmed appointments to maintain smooth operations and a high level of service.

As a daycare floater, I effectively managed a variety of tasks, including administrative duties like taking attendance, updating logs, and tracking supplies. I maintained a safe and organized environment by securing both indoor and outdoor premises, while ensuring the children’s safety. I encouraged positive behavior and supported social interactions among children and teachers. Additionally, I assisted with daily routines such as potty training, diapering, and dressing, while engaging children in creative activities like art, music, and story time. I also handled basic maintenance tasks and managed household errands, ensuring the smooth running of the daycare.