Jenna Brown
East Sandwich,MA
Summary
Experienced Chief in the United States Coast Guard with over 20 years of experience in Personnel and Administrative functions. Highly skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Driven and resourceful administrative professional with 20 years of experience assisting with work of high-achieving Military members. Successfully manages high-volume workloads in rapidly changing environments. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
20
20
years of professional experience
Work History
Chief Administrative Officer
USCG Sector Southeastern New England
Woods Hole , MA
07.2020 - Current
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Leveraged data, implemented new technology and revised procedures to support change.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Trained junior military members in correct procedures and reporting requirements.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Senior Military Officials.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Scheduled and confirmed appointments and meetings for senior management team.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Chief Administrative Officer
USCG Sector Boston
Boston, MA
07.2017 - 07.2020
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Leveraged data, implemented new technology and revised procedures to support change.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Trained junior military members in correct procedures and reporting requirements.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Senior Military Officials.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Scheduled and confirmed appointments and meetings for senior management team.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Chief Administrative Officer
USCG Base Cape Cod
Buzzards Bay, MA
07.2015 - 07.2017
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Leveraged data, implemented new technology and revised procedures to support change.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Trained junior military members in correct procedures and reporting requirements.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Senior Military Officials.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Scheduled and confirmed appointments and meetings for senior management team.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Yeoman First Class Petty Officer
USCG Sector Southeastern New England
Woods Hole , MA
07.2011 - 07.2015
First Class Yeoman
USCG Training Center Yorktown
Yorktown , VA
08.2007 - 07.2011
Third & Second Class Yeoman
USCG Group Buffalo
Buffalo, New York
02.2003 - 08.2007
Recruit
USCG Training Center Cape May Basic Training
Cape May, NJ
11.2002 - 02.2003
Education
Bachelor of Science - Human Resources Management
Columbia Southern University
Orange Beach, AL08.2014
Skills
- Integrity and Transparency
- Microsoft Excel
- Active Listening
- Effective Communicator
- Administrative Oversight
- Office Organization
- Oracle PeopleSoft
- Conflict Resolution Techniques
Timeline
Chief Administrative Officer
USCG Sector Southeastern New England
07.2020 - Current
Chief Administrative Officer
USCG Sector Boston
07.2017 - 07.2020
Chief Administrative Officer
USCG Base Cape Cod
07.2015 - 07.2017
Yeoman First Class Petty Officer
USCG Sector Southeastern New England
07.2011 - 07.2015
First Class Yeoman
USCG Training Center Yorktown
08.2007 - 07.2011
Third & Second Class Yeoman
USCG Group Buffalo
02.2003 - 08.2007
Recruit
USCG Training Center Cape May Basic Training
11.2002 - 02.2003
Bachelor of Science - Human Resources Management
Columbia Southern University
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