Jenna Brown
Morgantown,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Supervisor
Shady Maple Farm Market
02.2021 - Current
- Enhanced team efficiency by implementing streamlined processes and effective communication strategies.
- Increased overall productivity by conducting regular performance assessments and providing constructive feedback to staff members.
- Led a team of supervisors in achieving company goals and maintaining high standards of work quality.
- Collaborated with management to develop and implement training programs, improving employee skill sets and job satisfaction.
- Developed strong relationships with clients through consistent communication, leading to increased customer satisfaction rates.
- Contributed to the growth of the department by identifying areas for improvement and implementing strategic changes accordingly.
- Managed budgets responsibly, ensuring optimal allocation of resources while minimizing unnecessary expenditures.
- Resolved conflicts among employees in a fair manner, promoting a cohesive workplace environment conducive to teamwork and success.
- Mentored new supervisors joining the team, sharing valuable insights gained from extensive experience in order to facilitate their growth within the company rapidly.
Supervisor
BB's Grocery Outlet
07.2018 - 02.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Food Service Worker
High Point Camp
10.2016 - 10.2018
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Assistant
Emily's Hair Salon
03.2018 - 05.2018
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
No Degree - Business Administration And Management
Bob Jones University
Greenville, SCCosmetology -
Berks Career And Technology Center
Leesport, PA02.2021
High School Diploma -
High Point Baptist Academy
Geigertown, PA06.2020
Skills
- Process Improvement
- Project Management
- Decision Making
- Problem Solving
- Team Management
- Organizational Skills
Certification
OSHA certified
Excel Spreadsheet certified- 2022
Timeline
Head Supervisor
Shady Maple Farm Market
02.2021 - Current
Supervisor
BB's Grocery Outlet
07.2018 - 02.2021
Assistant
Emily's Hair Salon
03.2018 - 05.2018
Food Service Worker
High Point Camp
10.2016 - 10.2018
No Degree - Business Administration And Management
Bob Jones University
Cosmetology -
Berks Career And Technology Center
High School Diploma -
High Point Baptist Academy
OSHA certified
Excel Spreadsheet certified- 2022
Similar Profiles
Abigail LetofskyAbigail Letofsky
Supervisor/Customer Service Representative at Shady Maple Farm MarketSupervisor/Customer Service Representative at Shady Maple Farm Market
Kaitlyn FlemingKaitlyn Fleming
Deli Clerk at Shady Brook FarmDeli Clerk at Shady Brook Farm
Brandi BeanBrandi Bean
Cashier/Shift Supervisor at Shady Cove MarketCashier/Shift Supervisor at Shady Cove Market