Jenna Cafeo
Silverdale,WA
Summary
Experienced multitasker with strong teaching skills, applied across all aspects of life from mananging my own special needs children's needs during virtual learning while finishing my own degrees to training new employees. My educational background combined with these strengths, my attention to detail, and strong work ethic prove these skills through the gaps in my professional employment history.
Overview
13
13
years of professional experience
Work History
Home School Tutor
Self Employed Web
Silverdale, WA
05.2013 - Current
- Cultivated a stimulating setting to boost cognitive abilities
- Applied diverse tools to measure student achievement
- Customized teaching methods to fit students' capabilities
- Boosted student motivation using clear milestones
- Modified educational materials for diverse student needs
Certified Starbucks Barista Trainer
Harris Teeter
Fernandina Beach, FL
10.2021 - 10.2023
- Tailored individualized coaching for all staff
- Ensured team compliance with corporate guidelines
- Upheld sanitation guidelines consistently
- Guided new employees on procedures and policies
- Resolved client complaints to uphold customer fidelity
Client Service Representative
VCA Olympic Animal Hospital
Silverdale, WA
08.2011 - 05.2013
- Addressed client needs swiftly and effectively
- Ensured precise data entry for client accounts
- Cultivated client trust through consistency and empathy.
- Managed administrative tasks including document filing
- Verified accuracy of data entered into company systems.
Education
MBA - Human Resources Management
Pennsylvania State University
University Park, PA04-2024
Bachelor of Arts - Human Development
Washington State University
Pullman, WA05-2020
Skills
- Training background
- Special Education
- Differentiated Instruction
- Virtual learning
- Child Development
- Special Education Support
- File Management
- Account Management
- Payment Processing
- Client Support
- Client Relations
- System Documentation
Timeline
Certified Starbucks Barista Trainer
Harris Teeter
10.2021 - 10.2023
Home School Tutor
Self Employed Web
05.2013 - Current
Client Service Representative
VCA Olympic Animal Hospital
08.2011 - 05.2013
MBA - Human Resources Management
Pennsylvania State University
Bachelor of Arts - Human Development
Washington State University
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