Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
A REGAL LIMOUSINE SERVICE & TRANSPORTATION
Kenner, LA
03.2014 - 09.2022
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Developed standard operating procedures for all administrative employees.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Sourced vendors for special project needs and negotiated contracts.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Oversaw quality control and productivity rates to increase revenue and production times.
Prepared meeting materials and took clear notes to distribute to stakeholders.