Jenna Carrillo
Menifee,CA
Summary
Detail-oriented professional with strong skills in customer relationships and merchandise stocking. Proven track record of enhancing customer satisfaction through effective communication and teamwork.
Overview
15
15
years of professional experience
Work History
General Merchandiser Clerk
Stater Brothers Markets
Menifee, CA
02.2023 - Current
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Collaborated with team members to create visually appealing merchandise displays that enhance customer experience.
- Managed inventory levels to ensure optimal stock availability and minimize waste.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Restocked products in various departments to maintain inventory levels and support sales.
- Trained new staff on merchandising standards and operational procedures to maintain consistency across all departments.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Conducted regular price audits to maintain accurate pricing information for all products on display.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Assisted with staff training initiatives, improving overall team performance and productivity in the workplace.
- Stocked designated items on shelves, end caps and displays.
- Greeted customers and directed to requested products.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in a friendly and a knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Followed orders precisely for correct items, sizes and quantities.
Daycare Provider/Nannying
Jenna Carrillo
Menifee, CA
09.2012 - 01.2023
- Developed and implemented engaging educational activities for diverse age groups.
- Monitored child behavior and provided guidance to ensure a safe environment.
- Maintained cleanliness and organization of play areas and learning materials.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Developed age-appropriate activities and crafts to engage children.
- Provided support and guidance to children in conflict resolution.
- Supervised daily activities, ensuring safety and well-being of all children in care.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Assistant Teacher Volunteer
Callie Kirkpatrick Elementary
Menifee, CA
08.2015 - 06.2016
- Supported lesson planning and curriculum development to enhance student engagement.
- Collaborated with lead teachers to implement instructional strategies tailored to student needs.
- Facilitated small group activities, promoting peer interaction and cooperative learning.
- Assisted in classroom management, fostering a positive learning environment for students.
- Organized educational materials and resources, ensuring accessibility for teaching staff and students.
- Trained new volunteers on classroom protocols and best practices for supporting students effectively.
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
Assistant
Department of Public Social Services
Lake Elsinore, CA
06.2011 - 09.2011
- Coordinated client intake processes to ensure timely service delivery and compliance with regulations.
- Assisted in developing training materials for staff, enhancing program understanding and operational efficiency.
- Greeted guests with with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Education
High School Diploma -
Perris Lake High School
Perris, CA06.2012
Skills
- Merchandise stocking
- Stocking
- Stocking and replenishing
- Inventory management
- Order fulfillment
- In-store support
- Retail merchandising
- Shelving of products
- Inventory management
- Heavy lifting
- Product handling
- Logistics coordination
- Stock management
- Dependable and reliable
- Motivated team player
- Customer relationships
- Cleaning procedures
Languages
English
Full Professional
Timeline
General Merchandiser Clerk
Stater Brothers Markets
02.2023 - Current
Assistant Teacher Volunteer
Callie Kirkpatrick Elementary
08.2015 - 06.2016
Daycare Provider/Nannying
Jenna Carrillo
09.2012 - 01.2023
Assistant
Department of Public Social Services
06.2011 - 09.2011
High School Diploma -
Perris Lake High School