Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
AssistantManager
Jenna Cheatham- Horne
Open To Work

Jenna Cheatham- Horne

Shipping/Receiving
Danville,IN

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Shipping & Receiving ManagerAssistant Property ManagerRecruiting ManagerCustomer Service RepresentativeData Entry Clerk

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Danville, INIndianapolis, INAvon, INPlainfield, INBrownsburg, IN
Open to relocation: Yes

Salary Range

$21/hr - $28/hr

Important To Me

Career advancementFlexible work hoursWork from home optionTeam Building / Company Retreats

Summary

Highly motivated Customer Service Representative with 15 years of experience. Skilled in conflict resolution and problem-solving, resulting in a 97% customer satisfaction rate. Proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail. I'm a hard worker and I work well with a team or independantly with litrtle to no supervison."

Overview

16
16
years of professional experience
1
1
Certification

Work History

Unloader

UPS
Plainfield
10.2021 - Current
  • Unload semi-trucks onto conveyor belt
  • Ensure quota of 1,000 packages per hour is met
  • Made sure Safety stayed at the top of the priority list
  • Trained new employees on procedures and safety measures

Shipping & Receiving Manager

K9 Ballistics
02.2017 - 07.2021
  • Oversee basic operation of shipping customer orders out in a timely manner
  • Implemented RF Scanners and trained employees on operation
  • In charge of set-up and organization of the new warehouse
  • Was incharge of inventory control/reports
  • Implemented a new returns department

Assistant Property Manager

Indiana Realty Partners, Inc.
07.2013 - 08.2017
  • Responsible for managing 340 individual homes
  • All owner and tenants accounts receivable
  • Review and approve finalized applicants for new move-in's
  • Responsible for insuring all new Owner Property Management Contracts and Renewals
  • Tenant eviction filings and hearings monthly
  • All complex communication for owners and tenants
  • Maintenance/ work order review, update, and closure
  • In charge of all marketing review and updates and vacant property review and determinations

Leasing Professional

Wyckford Commons Apartments
01.2010 - 05.2013
  • Managed the receptionist area, greeted visitors, answered walk-in inquiries
  • Showed our available units. Worked with a lot of Bi-Lingual clients helping them understand what it was exactly we needed from them to put them in a unit.
  • Handled maintenance calls.
  • Handled all media and public relations inquiries. Served as central point of contact vendors needing to gain access to the building.
  • Implementing promotions to recruit prospects.
  • Took payments on weekends when needed. Keep our ratio at 92% for months.
  • In charge of all outsource marketing.

Recruiting Manager

AAR Aircraft Services
04.2002 - 12.2009
  • Conducted orientation classes for the new recruits (50- 100 new hire mechanics)
  • In charge of putting together all paperwork for the new hires to fill out and sign
  • Walk new hires through entire process, providing them with PowerPoint presentations on company's Maintenance Program
  • Served as center point of contact for outside vendors

Education

High School Diploma -

Avon High School
01.2004

Skills

  • Warehouse operations & Management
  • Inventory Management
  • Teamwork
  • SAP
  • Q-Track
  • Proficient in all aspects of Microsoft
  • Organized
  • Positive, Uplifting Attitude
  • Customer Service Oriented
  • Multi-tasking
  • Leadership
  • RF Scanning Guns
  • AS400
  • Time management
  • Effective communication
  • Team leadership
  • RF scanner operation
  • Certified forklift operator
  • Hazardous materials
  • Problem-solving
  • Decision-making
  • Adaptability and flexibility

Certification

FORKLIFT CERTIFIED

References

Available upon request

Timeline

Unloader

UPS
10.2021 - Current

Shipping & Receiving Manager

K9 Ballistics
02.2017 - 07.2021

Assistant Property Manager

Indiana Realty Partners, Inc.
07.2013 - 08.2017

Leasing Professional

Wyckford Commons Apartments
01.2010 - 05.2013

Recruiting Manager

AAR Aircraft Services
04.2002 - 12.2009

High School Diploma -

Avon High School

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Jenna Cheatham- HorneShipping/Receiving