Jenna Conner
Oklahoma City,OK
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Child Welfare Supervisor, Foster Care and Adoption
Oklahoma Human Services
09.2015 - Current
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
- Collaborated with community members to develop and implement service initiatives.
Child Welfare Supervisor Foster Care and Adoptions
Oklahoma Human Services
07.2013 - 09.2015
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
- Collaborated with community members to develop and implement service initiatives.
Child Welfare Specialist II Foster Care
Oklahoma Department Of Human Services
10.2007 - 07.2013
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Developed and implemented strategies to reduce and prevent family conflict.
Child Welfare Specialist II Foster Care
Oklahoma Department Of Human Services
04.2006 - 10.2007
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Facilitated family meetings to ensure communication and collaboration between family members.
Child Welfare Specialist II CPS
Oklahoma Department Of Human Services
09.2005 - 04.2006
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
OU Children's Hospital Social Worker CPS
OU Children's Hospital
10.2002 - 07.2005
- Documented case notes daily and coordinated follow-up for seamless case management.
- Organized clinical documentation, treatment plans, and referrals.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Preserved and prepared reports and treatment records.
- Collaborated with healthcare providers to drive continuity of care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assessed risk factors of patients and made referrals for further services.
- Provided patient and family education on available resources and self-care strategies.
- Developed partnerships with community organizations to expand services and referrals.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Child Welfare Specialist II CPS
Oklahoma Department Of Human Services
10.1996 - 11.2002
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Developed and implemented programs to support children's mental health and well-being.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Education
Bachelor of Arts - Sociology
University of Central Oklahoma
Edmond, OK05.1995
Skills
- Staff Oversight
- Written and Verbal Communication
- Onsite Facility Tours
- Proficient in Outlook, KIDS, IMS, Excell, OHS Infonet
- Service Planning
- Client Needs Assessments
- Interviewing Skills
- Community Outreach
- Client Meetings
- Relationship Building
- Flexible and Adaptable
- MS Office
- Good Telephone Etiquette
- Quality Assurance
- Remote Office Availability
- Active Listening
Timeline
Child Welfare Supervisor, Foster Care and Adoption
Oklahoma Human Services
09.2015 - Current
Child Welfare Supervisor Foster Care and Adoptions
Oklahoma Human Services
07.2013 - 09.2015
Child Welfare Specialist II Foster Care
Oklahoma Department Of Human Services
10.2007 - 07.2013
Child Welfare Specialist II Foster Care
Oklahoma Department Of Human Services
04.2006 - 10.2007
Child Welfare Specialist II CPS
Oklahoma Department Of Human Services
09.2005 - 04.2006
OU Children's Hospital Social Worker CPS
OU Children's Hospital
10.2002 - 07.2005
Child Welfare Specialist II CPS
Oklahoma Department Of Human Services
10.1996 - 11.2002
Bachelor of Arts - Sociology
University of Central Oklahoma
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