PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
CORE STRENGTHS
Timeline

Jenna Cooper

Self
New Bern
25
years of professional experience

Enthusiastic and dedicated Peer Support Specialist ready to utilize lived experience and long term recovery to foster hope, resilience, validation, and encouragement. Experienced in providing person-centered support, advocacy, resource navigation, and goal-focused assistance to individuals working toward greater stability and independence. Looking forward to empowering individuals to achieve their goals through compassionate support.

Work History

NC Certified Peer Support Specialist

4 Months
Purple Heart Academy | 04.2026 - Current

● Use lived experience and peer-to-peer support to build trusting relationships, promote hope and self-advocacy, and encourage individuals to work towards their short and long-term recovery goals.

● Encourage individuals to recognize personal strengths, build natural supports, increase community involvement, and practice coping skills that promote recovery and stability.

● Maintain accurate, timely, and objective documentation of peer support services in accordance with Medicaid documentation requirements.

• Research and coordinate appropriate community

resources based on each individual’s identified barriers, needs and recovery goals.

Lived Experience in Recovery

5 Years 1 Month
Self | 07.2021 - Current
  • Applies the skills learned in Dialectical Behavioral Therapy (DBT) in daily life such as, mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.
  • Researched and utilized community resources such as Medicaid, Trillium, food stamps, Market Place, Re-Entry, NC Works, RCS, clothing closets, food banks, rental assistance, Career Fairs, and the Volt Center.
  • Attends Relapse Prevention Groups as well as 12 Step Meetings to maintain personal recovery.

Supervisor/Housekeeping Supervisor

1 Year 7 Months
Durham Rescue Mission | 01.2017 - 08.2018
  • Helped connect residents with community resources and support.
  • Promoted recovery and wellness through support, understanding, lived experience, mutual support,and respect.

Special Needs Peer Tutor

2 Years 3 Months
Helix High School | 01.2002 - 04.2004
  • Utilized patience and implemented creative, hands-on techniques to improve students' fine motor skills and daily task completion.
  • Supported students during community activities to promote inclusion and foster independence.
  • Cultivated trust and maintained a supportive environment.

Education

NC Peer Support Specialist Certification

UNC Chapel Hill School of Social Work | Chapel Hill, NC | 02.2026

Job Readiness Bootcamp

Craven Community College | New Bern, NC | 10.2024

GED

Craven Community College | New Bern, NC | 12.2013

Skills

Motivational Support
Active Listening
Advocacy
Crises Prevention
Empathy
Integrity
Resilience
Compassion
Trauma Informed
Resource Navigation
Community Outreach
Documentation
Investigative Research
Digital Literacy
Naloxone Administration
First Aid/CPR

CORE STRENGTHS

  • Problem-Solving
  • Optimism

Timeline

NC Certified Peer Support Specialist

Purple Heart Academy
04.2026 - CurrentRead More

Lived Experience in Recovery

Self
07.2021 - CurrentRead More

Supervisor/Housekeeping Supervisor

Durham Rescue Mission
01.2017 - 08.2018Read More

Special Needs Peer Tutor

Helix High School
01.2002 - 04.2004Read More

Craven Community College

Job Readiness Bootcamp
Read More

UNC Chapel Hill School of Social Work

NC Peer Support Specialist Certification
Read More

Craven Community College

GED
Read More
Jenna Cooper