Jenna Corral
Norwalk,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier
Target
07.2022 - Current
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Cart Attendant
Target
07.2022 - Current
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Promoted a positive shopping experience through friendly interactions and assistance with customer needs.
- Implemented effective strategies for minimizing cart thefts, contributing to overall loss prevention efforts.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Demonstrated strong attention to detail when inspecting carts for potential hazards or damage before returning them to circulation.
- Provided excellent customer service by assisting shoppers with locating items, answering questions, and offering directions within the store.
- Contributed to increased efficiency during high-volume periods by responding promptly to requests for additional carts from management or team members.
- Collaborated with team members to maintain clean, safe, and presentable store premises at all times.
- Utilized company-provided equipment safely and effectively while performing daily tasks such as cart retrieval or transport.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Removed broken and unserviceable carts from inventory for repair.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Increased safety by promptly reporting any damaged or unsafe carts for repair or replacement.
- Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Collected carts left in parking areas and returned to retail stores.
Education
High School Diploma -
Gilbert West High School
Buena Park, CA06.2010
Skills
- Payment Processing
- Customer Assistance
- Cash Register Operation
- POS Systems
Timeline
Cashier
Target
07.2022 - Current
Cart Attendant
Target
07.2022 - Current
High School Diploma -
Gilbert West High School