Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jenna Derzapf

Jenna Derzapf

Hospitality coordinator
Houston,TX

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hospitality Coordinator | Clé Group Houston, TX

Clé Group
03.2023 - Current


• Managed high-volume operations with a focus on client satisfaction and efficiency.

• Coordinated VIP table reservations and ensured exceptional service delivery.

• Assisted in the planning and execution of events, maintaining seamless operations and strong guest relations.

• Developed and maintained professional relationships, contributing to repeat business and successful events.

Receptionist |Operator/ Referrals

Texas Orthopaedic & Sports Medicine
10.2021 - 03.2023


• Handled multitasking in a fast-paced environment, prioritizing patient communication and scheduling for multiple orthopedic facilities.

• Efficiently managed appointment bookings, check-ins, and inquiries, ensuring high levels of patient satisfaction.

• Collaborated with medical staff to streamline administrative processes and enhance operational efficiency.

Nanny/ Caregiver

Private Family
06.2021 - 10.2021


• Provided attentive care to two young children, ensuring a safe and nurturing environment.

Bartender| Server

Cantina Laredo
05.2020 - 08.2020


• Delivered excellent customer service in a busy restaurant setting, managing orders and customer requests effectively.

Server

Cotton Patch Cafe
05.2018 - 08.2018


• Delivered excellent customer service in a busy restaurant setting, managing orders and customer requests effectively.

Lifeguard

Castaway Cove Waterpark
05.2016 - 08.2017

• Ensured guest safety and provided exceptional service in a recreational environment

Education

BSN- Bachelors Of Nursing (not Completed) - Nursing

University of Texas At Tyler
Tyler, TX
06.2026

Skills

1 Exceptional Organizational and Time Management Skills – Proven ability to prioritize tasks, manage schedules, and meet deadlines

2 Strong Written and Verbal Communication – Effective communicator with experience drafting emails, reports, and coordinating with clients and colleagues

3 Multitasking and Problem Solving – Skilled at handling multiple responsibilities efficiently, including managing calendars, phone calls, and administrative tasks

4 Proficient in Office Software – Experienced with Microsoft Office (Word, Excel, PowerPoint), Google Suite, and appointment scheduling software (Athenahealth)

5 Client Relations and Customer Service – Strong interpersonal skills with a focus on client satisfaction and maintaining positive relationships

6 Attention to Detail – Highly detail-oriented in handling data entry, filing, and document management to ensure accuracy and efficiency

This version refines your skills to be more targeted to administrative assistant duties, such as organization, communication, and software proficiency, which will catch the attention of recruiters looking for candidates with relevant abilities

Certification

  • BLS (Basic Life Support)
  • CPR

Timeline

Hospitality Coordinator | Clé Group Houston, TX

Clé Group
03.2023 - Current

Receptionist |Operator/ Referrals

Texas Orthopaedic & Sports Medicine
10.2021 - 03.2023

Nanny/ Caregiver

Private Family
06.2021 - 10.2021

Bartender| Server

Cantina Laredo
05.2020 - 08.2020

Server

Cotton Patch Cafe
05.2018 - 08.2018

Lifeguard

Castaway Cove Waterpark
05.2016 - 08.2017

BSN- Bachelors Of Nursing (not Completed) - Nursing

University of Texas At Tyler
Jenna DerzapfHospitality coordinator