Jenna Dickerson
Hillsboro,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I also possess a genuine passion for lubricants and am continuously driven to deepen my understanding of their mechanics and the latest technological advancements in the field. I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CES (Certified Energy Specialist)
CHS
Hillsboro, KS
04.2023 - Current
- Conducted market research to identify potential customers and target markets for energy sales.
- Developed marketing materials, such as brochures, flyers, and presentations to promote energy products.
- Maintained relationships with existing customers by providing support and addressing any concerns or issues.
- Created customized quotes in response to customer requests for energy products and services.
- Negotiated pricing and contract terms with customers to maximize profitability.
- Identified new business opportunities through networking activities at industry events.
- Collaborated with internal teams to ensure timely delivery of energy products and services to clients.
- Researched industry trends in order to stay up-to-date on the latest developments in the energy sector.
- Provided technical advice on product specifications, installation requirements, and other related topics.
- Assisted in the development of promotional campaigns designed to increase awareness of energy products.
- Conducted regular follow-up calls with customers to check satisfaction levels and address any complaints or queries.
- Participated in trade shows and exhibitions to represent company's energy solutions portfolio.
- Analyzed customer feedback data to improve future sales strategies for energy products and services.
- Monitored competitor activities, pricing models, and product offerings in order to remain competitive.
- Used Microsoft Dynamics 365 CRM to help stay organized with Cold Calls/Current Customers and to help keep organized.
- I collaborated with our CES Team to foster collective sales growth and development.
PR/Energy Sales Representative
Cooperative Grain and Supply
Hillsboro, KS
06.2015 - 04.2023
- Conducted market research to identify potential customers and target markets for energy sales.
- Developed marketing materials, such as brochures, flyers, and presentations to promote energy products.
- Maintained relationships with existing customers by providing support and addressing any concerns or issues.
- Created customized quotes in response to customer requests for energy products and services.
- Negotiated pricing and contract terms with customers to maximize profitability.
- Identified new business opportunities through networking activities at industry events.
- Collaborated with internal teams to ensure timely delivery of energy products and services to clients.
- Researched industry trends in order to stay up-to-date on the latest developments in the energy sector.
- Provided technical advice on product specifications, installation requirements, and other related topics.
- Conducted regular follow-up calls with customers to check satisfaction levels and address any complaints or queries.
- Participated in trade shows and exhibitions to represent company's energy solutions portfolio.
- Monitored competitor activities, pricing models, and product offerings in order to remain competitive.
Education
Bachelor of Science - Social Sciences
Kansas State University
Manhattan, KS05-2015
Skills
- Well versed in the Lubricant and Diesel fuel Industry
- Skilled in Microsoft Dynamics 365 CRM
- Excellent communication skills
- Strong problem-solving abilities
- Leadership skills
- Time management and organizational skills
- Adaptability and flexibility
- Action Selling Certified
Certification
- Action Selling
Timeline
CES (Certified Energy Specialist)
CHS
04.2023 - Current
PR/Energy Sales Representative
Cooperative Grain and Supply
06.2015 - 04.2023
Bachelor of Science - Social Sciences
Kansas State University