Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jenna Donato

Santa Barbara,CA

Summary

Dedicated and dependable professional with over five years of experience as a Personal Assistant to a retired Los Angeles Police Officer. Highly skilled in multitasking, time management, and problem-solving, with a compassionate, client-centered approach. Proven ability to manage complex schedules, coordinate with healthcare and legal professionals, and handle personal and sensitive correspondence with discretion. Brings a positive attitude and a strong commitment to continuous learning and professional growth.

Overview

7
7
years of professional experience

Work History

Personal Assistant to a Retired LAPD Officer

Independent Contractor
Santa Barbara, CA
08.2020 - Current
  • Coordinated with accountants, attorneys and financial advisors to assist in financial and legal affairs.
  • Managed, filed and organized medical, legal and tax records.
  • Entrusted to handle confidential and sensitive information in a professional matter.
  • Coordinated with healthcare professionals to schedule medical appointments.
  • Assisted in medication management, administration of medication, assistance with medical appointments and conduction wellness check-ups by monitoring any changes in clients' physical and mental health.
  • Responded promptly to any medical emergencies that arise while implementing proper steps to provide first aid or contact emergency services.
  • Provided companionship and emotional support to enhance my client’s quality of life.
  • Managed personal correspondence including emails, mail, phone calls and bills as well as various personal errands.

Server

Ca'Dario
Santa Barbara, CA
09.2019 - 05.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills to manage multiple tables.
  • Worked with the POS system to place orders, manage bills, and dispute any transactions.
  • Assisted in training new hires while providing guidance on restaurant standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail Sales Associate

Brophy Bros
Santa Barbara, CA
07.2018 - 09.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally to resolve customer issues while following company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Education

Bachelor of Science - Psychology

San Francisco State University
San Francisco, CA
05-2027

Associate of Science - Psychology

Santa Barbara City College
Santa Barbara, CA
05-2020

Skills

  • Strong communication skills
  • Responsible and reliable
  • Leadership experience
  • People skills
  • Computer proficiency
  • Problem-solving abilities
  • Adaptability

Accomplishments

Instructed English to students aged 6 to 15 on Nias Island, Indonesia, fostering language development through engaging lessons

Timeline

Personal Assistant to a Retired LAPD Officer

Independent Contractor
08.2020 - Current

Server

Ca'Dario
09.2019 - 05.2021

Retail Sales Associate

Brophy Bros
07.2018 - 09.2019

Bachelor of Science - Psychology

San Francisco State University

Associate of Science - Psychology

Santa Barbara City College

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