Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Volunteer

Jenna Donovan

Ludlow,MA

Summary

Driven Marketing and Communication graduate with a Bachelor's degree and a strong foundation in teamwork and quality-focused execution. Passionate and punctual, with outstanding communication and presentation skills. Experienced in managing projects, meeting strict deadlines, and contributing to community initiatives. Known for adaptability, reliability, and fostering positive outcomes through collaborative efforts.

Overview

6
6
years of professional experience

Work History

Volunteer

Hotel For Homeless Dogs
01.2023 - 05.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Restaurant Server

Route 20 Bar and Grill
05.2024 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Restaurant Hostess

Grapevine Grille
05.2023 - 09.2023
  • Met goals for fast table turnaround and low customer wait times by controlling guest flow.
  • Monitored dining area to track seating availability, service and occupancy.
  • Memorized and promoted menu items, specials and drink options to maximize revenue.
  • Offered flexible working hours to cover busy shifts during periods of high demand.

Cashier Team Lead

Randalls Farm and Greenhouse
10.2019 - 09.2022
  • Worked with store managers to evaluate cashier staffing needs and identify coverage gaps.
  • Sought out customers to help, inquired about needs and anticipated concerns.
  • Operated POS systems to process payments, verify pricing and monitor stock levels.
  • Verified product prices and promotional signage to resolve discrepancies.
  • Trained cashier team in register operation, customer service procedures, and merchandising.

Education

Bachelor of Science (B.S.) - Marketing And Communication

Bryant University
Smithfield, Rhode Island
05.2025

Skills

  • Marketing Strategy
  • Sales Promotion
  • Microsoft Excel
  • Effective Communication
  • Interpersonal Communication
  • Market Research Analysis
  • Teamwork and collaboration
  • Problem-solving
  • Organized and efficient
  • Attention to detail
  • Leadership qualities

LANGUAGE

English - Native
Spanish - Intermediate

Timeline

Restaurant Server

Route 20 Bar and Grill
05.2024 - 08.2024

Restaurant Hostess

Grapevine Grille
05.2023 - 09.2023

Volunteer

Hotel For Homeless Dogs
01.2023 - 05.2025

Cashier Team Lead

Randalls Farm and Greenhouse
10.2019 - 09.2022

Bachelor of Science (B.S.) - Marketing And Communication

Bryant University

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