Jenna Duncan
Everett,WA
Summary
Accomplished manager with a specialization in SOX compliance and process documentation. Expertise in payment processing and team leadership across various levels of expertise. Demonstrated ability to excel in fast-paced environments, effectively prioritizing tasks to drive operational efficiencies and mitigate risks. My career is distinguished by successful cross-collaborative initiatives and a meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Treasury Manager
Expedia Group
04.2021 - Current
- SOX Compliance Team Lead - Walkthrough, Testing and system implementation assessment point of contact
- Policy creation to support day to day operational efficiencies while mitigating risk
- Manage team of analysts supporting end to end bank account maintenance. Including but not limited to Know Your Customer, account openings, closures, signatory updates and coordination of integration with ERP system
- Organization of global bank relationship reviews
- Lead for trade finance portfolio. Inbound and outbound letters of credit, and surety
- Treasury representative for cross collaborative company initiatives
- Lead for treasury management system implementation for bank account details, trade finance and system administration
Senior Treasury Operations Analyst
Expedia Group
03.2019 - 04.2021
- Day to Day bank account administration including Know Your Customer
- End to End execution of global inbound letter of credit and surety bond portfolio
- Travel insolvency coverage renewal lead
- Insurance language reviews for various contract types
- Payment processing and troubleshooting
- Foreign Exchange trade execution and operational support
- Internal and External audit support
Treasury Operations Analyst
Expedia Group
03.2017 - 03.2019
- Bank Account Administration
- Foreign exchange operational execution and support, various programs
- Payment processing
- Internal and external audit support
- Bank account signatory updates
Treasury Specialist
Expedia Group
02.2016 - 02.2017
- Administrative support to Treasury Team
- Primary online banking administrator
- Internal and External Audit Support
- Daily payment processing quality assurance
Marketing and Sales Administrative Assistant
Quantum Corporation
03.2014 - 02.2016
- Assistant to CEO, CFO and SVP Sales & Marketing
- Accurately managing three high level executives calendars
- Pull weekly and monthly Salesforce reports
- Coordinate on-site and off-site meetings of variable sizes and complexity
- Onsite new employee onboarding coordinator
Education
Bachelor of Arts - Interdisciplinary Studies
Eastern Washington University
Cheney, WA06.2012
Skills
- Payment processing expertise
- Team leadership and development
- Internal controls implementation
- Efficient time management
- Diligent task prioritization
- Attention to detail
- Thrive in fast paced environment
- Confluence
- JIRA
- Visio
Timeline
Treasury Manager
Expedia Group
04.2021 - Current
Senior Treasury Operations Analyst
Expedia Group
03.2019 - 04.2021
Treasury Operations Analyst
Expedia Group
03.2017 - 03.2019
Treasury Specialist
Expedia Group
02.2016 - 02.2017
Marketing and Sales Administrative Assistant
Quantum Corporation
03.2014 - 02.2016
Bachelor of Arts - Interdisciplinary Studies
Eastern Washington University
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