Jenna Dunn
Morganfield,KY
Summary
Service-focused manager dedicated to delivering exceptional customer experiences that foster loyalty and encourage repeat business. Strong organizational, leadership, and communication skills, complemented by the ability to multitask while maintaining meticulous attention to detail. Recognized for a hands-on management style and a commitment to creating safe, enjoyable work environments, along with proven problem-solving abilities. Motivated to bring energy, professionalism, and a results-driven mindset to further establish Moffit Lake as a top-tier recreational destination that draws visitors from beyond our community and strengthens our local tourism economy.
Overview
15
15
years of professional experience
Work History
Office & Sales Manager
Clements Farm Equipment
02.2015 - Current
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Oversees cash and deposits using the proper accounting procedures and documentation
- Gained proficiency in various software applications such as Excel, QuickBooks, and other financial tools for efficient data analysis.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Cultivates a positive work environment by addressing employee and customer concerns promptly
- Increased sales revenue by developing and implementing effective sales strategies.
Preschool Teacher
God's Little Lambs
04.2012 - 02.2015
- Evaluated individual student progress and adapted instruction to meet their needs
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Supported the unique needs of each child under care by consulting with parents and assessing individual behaviors
- Supported the development of children's self-esteem through positive reinforcement and encouragement
Assistant to the Chief Institutional Advancement Officer
Henderson Community College
03.2011 - 12.2011
- Managed incoming and outgoing correspondence, including mail, email, and faxes
- Delivered support for various projects by conducting research and gathering necessary data.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Murray State University Remote Campus
Henderson, KY, USAssociate in Arts (A.A.) -
Henderson Community College
Henderson, KY05.2012
Elementary Education
Western Kentucky University
Bowling Green, KY, USDiploma -
Union County High School
Union County, Kentucky05.2008
Skills
- Operational efficiency management
- Strategic planning
- Conflict resolution skills
- Building client relationships
- Building professional connections
- Community outreach
- Collaborative partnership building
- Analytical problem-solving
- Proficient in handling multiple tasks
- Strong verbal communication
- Meticulous attention to detail
- Strategic decision-making
Accomplishments
- Successfully managed daily office operations, financial transactions, deposits, and accounting procedures while maintaining strict compliance and audit-ready documentation.
- Led high-volume customer-facing operations while maintaining exceptional service standards and strong client retention.
- Planned and executed large-scale community events including family nights, festivals, and holiday celebrations.
Affiliations
Uniontown Elementary School PTO — President & Secretary
Uniontown, KY | August 2022 – Present
Uniontown Elementary School Site-Based Decision Making (SBDM) Council — Parent Representative
Uniontown, KY | July 2022 – Present
Union County Public Schools Calendar Committee — Committee Member
Head Start Policy Council — Parent Representative
Morganfield, KY | January 2013 – May 2016
Timeline
Office & Sales Manager
Clements Farm Equipment
02.2015 - Current
Preschool Teacher
God's Little Lambs
04.2012 - 02.2015
Assistant to the Chief Institutional Advancement Officer
Henderson Community College
03.2011 - 12.2011
Murray State University Remote Campus
Associate in Arts (A.A.) -
Henderson Community College
Elementary Education
Western Kentucky University
Diploma -
Union County High School