Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Dwyer

Austin,TX

Summary

Detail-oriented professional with 5 years of experience building strategic relationships, managing complex projects, and delivering results in fast-paced environments. Skilled in cross-functional collaboration, consultative client support, and high-level communication.

Strong background in marketing with proficiency in Adobe Creative Suite, creating compelling client-facing materials and strategic campaigns that drive engagement and clearly communicate value. Seeking opportunities in commercial real estate to leverage relationship-building expertise, market insight, and a client-focused approach to support successful transactions and long-term partnerships.

Overview

4
4
years of professional experience

Work History

Design & Development Lead

Katie Kime
04.2025 - 09.2025
  • Led the design and product development process from concept through production, ensuring aesthetic integrity, technical accuracy, and timeline alignment.
  • Assisted in product and print design across all categories; contributed to trend boards and visual storytelling.
  • Participated in fit sessions, documented feedback, and implemented revisions across pre-production samples.
  • Created on-demand mockups and visual assets to support product presentations and approvals.
  • Tracked lab dips, strike-offs, and sample rounds using Airtable and internal tracking systems.
  • Communicated daily with factories regarding development progress, sample comments, and production timelines.
  • Developed and maintained detailed tech packs, BOMs, and spec sheets for apparel and accessories.
  • Collaborated cross-functionally with technical design, production, and merchandising to keep projects on track.

E-commerce Product & Design Lead

Katie Kime
10.2022 - 04.2025
  • Promote customer satisfaction by enhancing website user experience with responsive design and intuitive navigation.
  • Raise brand awareness and customer loyalty by devising cohesive branding strategies across digital platforms in cooperation with cross-functional teams.
  • Prepare visually appealing graphic designs for marketing materials to foster client satisfaction.
  • Coordinate photoshoot logistics, including location scouting, prop acquisition, and talent scheduling.
  • Extended online catalog by creating 800+ new Shopify product listings.
  • Created and refined CADs, seamless print repeats, and production-ready artwork using Adobe Illustrator and Creative Cloud.
  • Broadened market appeal and drove sales by launching multiple new product categories.
  • Engaged substantial customer base by sending weekly emails to over 80K active subscribers.
  • Enabled prompt order fulfillment and reduced stock shortages through effective inventory management.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

E-commerce Product Specialist

Katie Kime
03.2022 - 10.2022
  • Amplified efficiency and decreased shipping timelines by expediting order fulfillment processes.
  • Maintained knowledge of product offerings, services, and promotions to inform customer inquiries.
  • Assessed and resolved website technical issues for smooth and uninterrupted online shopping experience.
  • Ensured accurate representation and up-to-date information by executing product configurations on web portal.
  • Reviewed website analytics and customer feedback to evaluate responses to site updates.
  • Verified visual appeal, accuracy, and usability of landing pages, product information, and checkout options.
  • Generated over 500 print files for back-of-house production.
  • Maximized online sales by implementing robust SEO strategies and refining product listings.
  • Initiated influencer outreach program, collaborating with 100+ influencers to elevate brand presence.
  • Organized 15+ brand pop-up events nationwide to increase brand exposure and customer engagement.
  • Expanded brand's physical footprint and consumer accessibility through successful launch of retail store.
  • Reinforced brand consistency and recognition by producing print marketing materials with creative teams.
  • Assisted with 10+ photoshoots for delivery of high-quality visual content for online and print marketing initiatives.

Sales Operations Analyst

Katie Kime
08.2021 - 03.2022
  • Augmented sales efficiency by streamlining sales operations and applying data-driven strategies.
  • Boosted team productivity by developing comprehensive sales reports and analyzing performance metrics.
  • Strengthened customer service and relationship management by introducing new return and exchange system.
  • Conducted in-depth market research and customer segmentation to identify and capitalize on upselling and cross-selling opportunities.
  • Drove sales surge in wholesale and trade accounts through robust marketing and site design strategies.
  • Contributed to over $100K in wholesale sales by supporting strategic sales initiatives.
  • Improved lead conversion rates and deal closure times by optimizing sales pipeline management.
  • Coordinated 50+ DTC website launches in alignment with promotional schedules to maximize market impact.
  • Promoted brand engagement by crafting and sending over 100 targeted emails to wholesale and trade partners.

Education

Bachelor of Arts - Global Studies

St. Edward's University
Austin, TX
01-2020

Skills

  • Cross-functional communication
  • Systematic problem-solving
  • Graphic design & print production
  • Adobe Creative Suite
  • Marketing material creation
  • Effective communication skills
  • Strategic planning & execution
  • Client relationship management

Timeline

Design & Development Lead

Katie Kime
04.2025 - 09.2025

E-commerce Product & Design Lead

Katie Kime
10.2022 - 04.2025

E-commerce Product Specialist

Katie Kime
03.2022 - 10.2022

Sales Operations Analyst

Katie Kime
08.2021 - 03.2022

Bachelor of Arts - Global Studies

St. Edward's University

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    <ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform

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Jenna Dwyer