Jenna Elalayli
Denver,CO
Summary
Psychology student with hands-on experience in customer service, sales, and caregiving roles. Skilled in active listening, conflict resolution, and teamwork, with experience assisting customers, handling transactions, and supporting team goals. Committed to creating positive experiences and building strong relationships in both retail and behavioral health settings.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Aviator Nation
Vail , CO
10.2022 - 05.2023
- Assisted customers with product selection, styling, and product information to ensure satisfaction.
- Processed transactions and handled cash/credit payments accurately.
- Conducted inventory checks, restocked merchandise, and maintained organized displays.
- Resolved customer complaints professionally, promoting positive experiences and repeat business.
- Adhered to company policies and procedures to support safety and team goals.
Education
Bachelor of Science - Psychology
University of Denver
Denver, CO06.2027
Skills
- Active Listening & Empathy
- Conflict Resolution & Complaint Management
- Teamwork & Collaboration
- Time Management & Reliability
- Cash Handling & Transaction Accuracy
- Order Processing & Inventory Organization
- Visual Merchandising & Display Setup
- Friendly & Professional Communication
Affiliations
- Volunteer, United Way Youth Closet – Assisted in organizing and distributing clothing and essential items to youth and families in need.
- Collaborated with the non-profit organization, The United Way, to provide toiletries such as toothbrushes, feminine products, soap, and more to families in need across the Vail Valley. Raised substantial funds by marketing my idea across the community.
- Volunteer, Rocky Mountain Feline Rescue – Committed to assisting with animal care, socialization, and adoption events.
Languages
Spanish
Limited
Accomplishments
- Dean’s List (Present)
- Hornbeck Scholar, Spring 2024–Present
- Academic Excellence Award, Department of Psychology (2025)
- National Society of Leadership and Success Nominee
Timeline
Retail Sales Associate
Aviator Nation
10.2022 - 05.2023
Bachelor of Science - Psychology
University of Denver
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