Jenna Erickson
Minneapolis,MN
Summary
Motivated, adaptable, and detail-oriented student eager to embark on her professional journey! Looking to break into higher education, with a keen interest in fundraising, communications, or administrative roles. Committed to ongoing learning and leveraging my diverse experiences, skills, and passions post-graduation.
Overview
7
7
years of professional experience
Work History
Arts Administration Intern
Eau Claire Chamber Orchestra
01.2024 - Current
- Create social media posts and concert posters.
- Conduct music history and grant research.
- Write concert notes, newsletters, press releases, and program inserts.
- Order, sort, and deliver music.
- Greet patrons at concerts and work at the merchandise table.
- Write donor acknowledgment letters.
- Solicit sponsorship ads for program booklet.
Communications Intern
UWEC Multicultural Student Services
09.2023 - Current
- Create visually appealing social media posts, program brochures, infographics, posters, and monthly newsletters to promote upcoming heritage/awareness months and MSS events.
- Work closely with a small team of communications interns to ensure cultural sensibility, inclusivity, and up-to-date research in all communication materials.
- Stay informed about current trends, cultural events, and relevant topics.
Student Representive Supervisor and Caller
UWEC Foundation - Telefund
01.2023 - Current
- Organize call center for the shift, enter calling pools for student representatives, take attendance, and give announcements.
- Monitor nightly statistics and review pledges and credit card gifts from donors.
- Proficiency in RNL Fundraising Software - coding calls, updating demographic information, sending out emails/texts to solicit donations from donors, and sending thank you letters.
- Demonstrated strong communication skills by motivating and guiding the team of student fundraisers to reach fundraising goals.
- Ensure that all callers are following expectations, coach calls, and provide constructive feedback.
- Hire, train, and oversee other student employees.
- Provide service and attention to alumni on phone conversations, updating them about campus initiatives, and answering questions whilst fundraising on behalf of the university.
- Secure donations by credit card through the phone.
Administrative Assistant
UWEC Music and Theatre Arts Department
09.2023 - 11.2023
- Welcomed visitors and answered questions regarding music and theatre arts facilities and processes.
- Organized files, printed student reports, and maintained the front desk in a neat and organized fashion.
- Wrote and emailed out weekly department newsletter.
- Demonstrated proficiency in Microsoft Office, managing and updating spreadsheets.
Staff Support Lead
YMCA of the North
Rosemount, MN
05.2023 - 09.2023
- Organized large-scale staff events.
- Coached and trained counselors on leadership skills and youth behavioral management.
- Prepared camp crafts and activities for K-3 specialty camps.
- Jumped into miscellaneous administrative roles to ensure camp was running smoothly.
- Ran social media accounts, created staff shoutout posts and event posters, and shared digital content of campers and counselors to social media accounts (Instagram and Facebook).
Arts and Crafts Lead
YMCA Of The North
Rosemount, MN
05.2022 - 09.2022
- Developed and implemented arts and crafts activities that engaged campers.
- Encouraged creativity with motivation, positive feedback and constructive criticism.
- Implemented behavioral management tactics when problems arose.
- Instructed campers on proper care and use of art equipment.
Communications and Storytelling Intern
UWEC Music and Theatre Arts Department
02.2022 - 05.2022
- Conducted interviews spotlighting the work and student experiences of the Music & Theatre Arts department to be showcased on the UWEC website, as assigned.
- Learned more proficiency in journalistic writing, showcasing a strong command of language and effective communication.
- Gained hands-on experience in crafting and editing impactful stories, writing for a large and diverse audience.
Resident Assistant
UWEC Residence Halls
08.2020 - 05.2022
- Planned inclusive events for residents to attend.
- Responded to the diverse needs of residents on the wing.
- Established skills including conflict management and crisis communication.
- Managed administrative tasks at the front desk of the hall including facilitation of the mail and package system.
- Completed maintenance requests, room change processes, and incident reports.
- Cleaned up resident rooms and other common areas around the dorm to maintain an organized, welcoming space.
- Communicated with my staff team to resolve hall issues.
- Participated in regular staff meetings with the Resident Hall Director and RA staff.
Camp Counselor
YMCA Of The North
Rosemount, MN
05.2020 - 09.2021
- Organized, supervised, and led camp activities.
- Established and built relationships with campers.
- Enforced safety rules and behavior management techniques.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Administered first aid and documented any incidents or accidents that occurred during the camp day.
Hostess
Fireside Social House
Hastings, MN
06.2019 - 06.2021
- Greeted guests and gathered information to seat groups or place on the waitlist.
- Maintained cleanliness of the area, including wiping down tables and chairs.
- Collected reservation information and communicated updates to guests in-person.
Cashier
Coborns, Inc
Hastings, MN
06.2017 - 06.2018
- Provided efficient and courteous service to customers.
- Processed cash, checks and credit cards efficiently for customer purchases.
- Enforced store safety and cleanliness standards.
Education
Communications Studies Major - Music Minor | Arts Administration Certificate
University of Wisconsin Eau Claire
05.2024
Skills
- Customer Relations
- Donation Solicitation
- Interpersonal Communication
- Professional Writing
- Graphic Design: Canva
- Supervision and Leadership
- Public Speaking
- Microsoft Office Applications
- Time Management
- Creative Content Creation
Affiliations
- Broadcast Journalist for UWEC's myTV10 - Fall 2019
- Staff Writer for UWEC Student-run newspaper, The Spectator - Fall 2019
- Member of Symphony Band, University Orchestra, and Wind Symphony Percussion Sections - Spring 2020 to Fall 2023
- Vice President of National Band Association: UWEC Collegiate Chapter - 2023/2024
Timeline
Arts Administration Intern
Eau Claire Chamber Orchestra
01.2024 - Current
Communications Intern
UWEC Multicultural Student Services
09.2023 - Current
Administrative Assistant
UWEC Music and Theatre Arts Department
09.2023 - 11.2023
Staff Support Lead
YMCA of the North
05.2023 - 09.2023
Student Representive Supervisor and Caller
UWEC Foundation - Telefund
01.2023 - Current
Arts and Crafts Lead
YMCA Of The North
05.2022 - 09.2022
Communications and Storytelling Intern
UWEC Music and Theatre Arts Department
02.2022 - 05.2022
Resident Assistant
UWEC Residence Halls
08.2020 - 05.2022
Camp Counselor
YMCA Of The North
05.2020 - 09.2021
Hostess
Fireside Social House
06.2019 - 06.2021
Cashier
Coborns, Inc
06.2017 - 06.2018
Communications Studies Major - Music Minor | Arts Administration Certificate
University of Wisconsin Eau Claire
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