Jenna Fahey
'Ewa Beach,HI
Summary
Skilled in adaptability and CPR/AED, my survice at The Queen's Medical Center - West O'ahu honed my ability to enhance patient care and streamline supply processes. As a Senior Brand Ambassador and Team Member, I excelled in customer service and collaboration, significantly contributing to team success and brand promotion.
Overview
3
3
years of professional experience
Work History
Volunteer - Telemetry Unit and Central Distributio
The Queen's Medical Center - West O'ahu
Ewa Beach , HI
08.2024 - Current
- Restock the nurse’s workstation and patient room with gloves, gowns, wipes, and more supplies.
- Address patient call lights promptly and delegate tasks to the designated nurse or aide as appropriate.
- Deliver specimens to the laboratory, meal trays to patients (with permission), and relay messages to the correct person/floor.
- Assist in escorting and wheeling patients to the front lobby for discharge if directed.
- Help any patients or visitors with directions around the hospital.
- Responded to patient call lights by notifying nearby nursing or staff members, supporting efficient patient care.
- Delivered supplies and mail per supervisor instructions and completed errands as needed.
- Assembled and packed resource bags and boxes.
Senior Brand Ambassador
American Eagle Outfiters
Kapolei, HI
12.2022 - Current
- Represented the American Eagle brand by delivering exceptional customer service and fostering a positive shopping experience.
- Assisted in driving sales through product knowledge, styling advice, and upselling techniques to meet store sales goals.
- Trained and mentored new team members on store policies, product lines, and effective customer engagement strategies.
- Collaborated with management to plan and execute promotional events, visual merchandising, and floor sets to enhance brand presence.
- Maintained organized and appealing displays, ensuring merchandise was fully stocked and in alignment with brand standards.
- Conversed with customers to share information about products and services.
Team Member
Jamba Juice Hawaii
Ewa Beach, HI
05.2022 - 10.2022
- Wiped down the store, washed the blenders, swept and mopped the floor, took out the trash, and ensured each station was clean.
- Provided exemplary customer service and was friendly to all people
- Promoted products through effective merchandising techniques and operated cash registers to process payments from customers.
- Monitored expiration dates on food items for freshness assurance.
Education
Bachelor of Science - Nursing
University of Hawaii - West O'ahu
91-1001 Farrington Hwy, Kapolei, HI 9670705-2027
High School Diploma -
James Campbell High School
91-980 N Rd, Ewa Beach, HI 96706 05-2023
Skills
- Adaptability
- Attention to Detail
- Collaboration
- CPR/AED Certified
- Customer Service
- Effective communicator
- EKG Technician Certified
- Reliability
- Strong interpersonal skills
Accomplishments
- Principal's List (2019-2022)
- Saber Scholars (2022)
- Valedictorian (2023)
- AP Scholar Award (2023)
- Dean's List (2023, 2024)
Timeline
Volunteer - Telemetry Unit and Central Distributio
The Queen's Medical Center - West O'ahu
08.2024 - Current
Senior Brand Ambassador
American Eagle Outfiters
12.2022 - Current
Team Member
Jamba Juice Hawaii
05.2022 - 10.2022
Bachelor of Science - Nursing
University of Hawaii - West O'ahu
High School Diploma -
James Campbell High School
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