Jenna Faith Ward
Edenton,NC
Summary
To secure a position within a reputable organization where I can utilize my experience, while also giving me the opportunity to gain more knowledge for professional growth.
Overview
10
10
years of professional experience
Work History
Sales Associate
TW’s Outdoor & Hardware
Sunbury, NC
01.2023 - Current
- Greeted customers to determine wants or needs.
- Computed purchases and received and processed cash or credit payment.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions using a point-of-sale system.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Apply payments to customer charge accounts.
- Write up quotes for equipment that comes in for repair.
- Write up orders for restocking the store, as well as office supplies.
- Described merchandise and explained use, operation and care.
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed trusting relationships with customers by making personal connections.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Ticketed, arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered incoming telephone calls to provide store, products and services information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed returns, exchanges, and refunds in accordance with company policies.
Ward’s Seafood
Edenton, NC
01.2015 - Current
- Company Overview: Commercial fishing and crabbing.
- Assist in driving the boat.
- Loaded and unloaded the boat to the dock and/or vehicle.
- Bait crab pots, and pick fish from nets.
- I cleaned the boat after being done with the trip each day.
- Cleaned and repaired crab pots.
- Burned names on buoys for new crab pots and fishing lines.
- Cut worn nets to prepare for new net lines.
Server
Dockside Restaurant at Albemarle Plantation
Hertford, NC
01.2022 - 08.2022
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Accurately recorded orders on cash register and point-of-sale system.
- Presented menus and answered questions regarding items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Hwy 55 Restaurant
Elizabeth City, NC
08.2021 - 01.2022
- Upheld high standards of sanitation in accordance with health department regulations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Accurately recorded orders on cash register and point-of-sale system.
- I worked the drive-thru window.
- Operated the POS system for payments.
- Waitress/Server to dine-in customers.
- Cleaned food stations, front dining areas, and work stations.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
High School -
Perquimans County High School
Hertford, NC06.2021
COA -
Elizabeth City
Elizabeth City, NCSkills
- Excellent communication
- Teamwork and collaboration
- Friendly, positive attitude
- Active listening
- Multitasking Abilities
- Problem-solving
- Microsoft Word
- Time management
- Customer service
- Organizational skills
- Self-Directed
- Flexible and adaptable
Extracurricular Activities
Perquimans County Hunter Safety Team, 7th - 12th grade, Competed in .22LR, Shotgun/Skeet, Archery targets & 3-D targets, Hunter Skills, Orienteering at District, State and National levels
Perquimans County High School Girls Soccer Team, Manager, 11th - 12th grade
Future Farmers of America (FFA), 8th - 12th grade, Participated in the local Farmer’s Market, helped take care of the FFA farm animals, participated in competitions, participated in our school food drive for Hunger for Heroes
Smart Start – Week of the Young Child Children’s Festival, 2018 and 2022, Volunteered helping young children in multiple activities and games
Belvidere Ruritan Club, Member, since 2018, Assisted with special needs Easter & special needs Santa, volunteered in multiple fundraisers, volunteered with the annual Belvidere Day, helped shop for needy families for Christmas, helped make Thanksgiving baskets for families in need in our community
References
- Lisa Ward, Co-Owner T.W.’s Outdoor & Hardware, 252-337-5961
- Melinda Callahan, Coworker T.W.’s Outdoor & Hardware, 908-448-9187
- Jan Tripp, Perquimans County Schools (former HS teacher), 252-562-8063
Timeline
Sales Associate
TW’s Outdoor & Hardware
01.2023 - Current
Server
Dockside Restaurant at Albemarle Plantation
01.2022 - 08.2022
Server
Hwy 55 Restaurant
08.2021 - 01.2022
Ward’s Seafood
01.2015 - Current
High School -
Perquimans County High School
COA -
Elizabeth City
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