Jenna Farris
Burnet,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Med Tech/PCA
CelesteCare Hsb
08.2023 - 11.2023
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assistant Manager
Spirit Halloween Store
10.2022 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Representative
Marriott International, Inc.
04.2021 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Med Tech
Arbor House Assisted Living Memory Care
06.2019 - 09.2021
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Med Tech/PCA
Windchimes Assisted Living
06.2016 - 02.2019
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Education
High School Diploma -
Marble Falls High School
Marble Falls, TX06.2011
Skills
- Patient Education
- Infection Prevention
- Feeding Assistance
- Vital Signs Monitoring
- Mobility Assistance
- Appointment Scheduling
- Call Management
Timeline
Med Tech/PCA
CelesteCare Hsb
08.2023 - 11.2023
Assistant Manager
Spirit Halloween Store
10.2022 - 11.2022
Customer Service Representative
Marriott International, Inc.
04.2021 - 05.2022
Med Tech
Arbor House Assisted Living Memory Care
06.2019 - 09.2021
Med Tech/PCA
Windchimes Assisted Living
06.2016 - 02.2019
High School Diploma -
Marble Falls High School
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