Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
SalesAssociate

Jenna Fincher

Goldthwaite,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Waitress

Tex-Ken Ranch Steakhouse
2024 - Current
  • Maintained cleanliness and organization of dining area, adhering to health standards.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Provided exceptional customer service, ensuring a positive dining experience for guests.

Sales Associate

Switch Boutique
04.2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.

Lifegaurd

Tarleton
2023 - 2024
  • Supervised pool activities, ensuring guest safety and adherence to facility rules.
  • Responded promptly to emergencies, providing first aid and initiating rescue operations as needed.
  • Conducted regular safety checks on equipment and facilities, maintaining compliance with health standards.
  • Trained new lifeguards on protocols, rescue techniques, and emergency response procedures.
  • Monitored swimmer behavior, addressing unsafe actions to prevent accidents and injuries.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Waitress

Diggs Restraunt
2022 - 2023
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Managed multiple tables efficiently, demonstrating strong time management skills.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new hires on menu items, service protocols, and restaurant policies.
  • Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
  • Assisted in inventory management, tracking supplies and placing orders as needed.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Sales Associate

Harry's Boots
08.2021 - 08.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.

Summer Camp Leader

Heart Of Texas Baptist Encampment
05.2020 - 08.2022
  • I am currently food handler, CPR, and AED certified until May 2024
  • Assisted campers with behavior issues and helped children open up and bond with new friends.
  • Inspected cleanliness and hygiene of camp area.
  • Monitored safety and procedures pertaining to complete supervision of campers and staff.
  • Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
  • Enforced high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.
  • Supervised seasonal and camp-related staff, selecting and developing between 30-40 counselors per camp.
  • Assigned and oversaw daily site cleanup by counselors and campers.
  • Resolved conflicts between campers using de-escalation techniques and problem-solving skills.
  • Participated in canoeing, swimming, painting and softball while monitoring between 100 to 600 campers depending on the camp that was attending.
  • Supervised and coordinated work activities of personnel.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.

Sales Associate

Ranchland Feed and Fertilizer
08.2021 - 05.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.

Education

Bachelor of Science - Psychology

Tarleton State University
Stephenville, TX

High School Diploma -

Goldthwaite High School
Goldthwaite, TX
05.2023

Skills

  • Cash Handling Accuracy
  • Display Setup
  • Product Recommendations
  • Relationship Selling
  • Store Opening and Closing
  • Customer Service
  • Time Management
  • Flexible Schedule
  • Problem-Solving
  • Sales Goals Attainment
  • Reliable and Punctual
  • Friendly and Outgoing
  • Excellent Communication Skills
  • Team Player Mentality
  • Strong multitasking
  • Attention to detail
  • Decision-making
  • Handling complaints
  • Memory retention
  • Upselling techniques

Education and Training

true,other

Certification

  • AED
  • Lifegaurded
  • Food handlers
  • CPR
  • TABC

Timeline

Sales Associate

Switch Boutique
04.2022 - Current

Sales Associate

Harry's Boots
08.2021 - 08.2022

Sales Associate

Ranchland Feed and Fertilizer
08.2021 - 05.2022

Summer Camp Leader

Heart Of Texas Baptist Encampment
05.2020 - 08.2022

High School Diploma -

Goldthwaite High School

Waitress

Tex-Ken Ranch Steakhouse
2024 - Current

Lifegaurd

Tarleton
2023 - 2024

Waitress

Diggs Restraunt
2022 - 2023

Bachelor of Science - Psychology

Tarleton State University

Similar Profiles

CREATE PROFILE
Jenna Fincher