Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Flynn

Summary

Dynamic and detail-oriented professional with a proven track record, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient order fulfillment and adaptability. Skilled in material handling and committed to safety compliance, consistently prioritizing tasks to meet tight deadlines and exceed expectations.

Enthusiastic willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.


Overview

8
8
years of professional experience

Work History

Fulfillment Associate

Target
11.2024 - Current
  • Using the best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Server

Olive Garden
03.2023 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Printing Assistant

Staples
03.2023 - 08.2023
  • Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
  • Collaborated with design team to ensure proper alignment and layout of text and images for optimal results.
  • Increased printing efficiency by streamlining the pre-press process and ensuring timely completion of tasks.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned unprinted materials.
  • Reviewed completed orders for quality and accuracy.
  • Set up and operated printing press machines.

Baker

Sprouts
11.2022 - 02.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Replenished bakery items in display cases.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Followed food safety standards when handling ingredients.

Server

PF Chang's Restaurant
06.2020 - 08.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Team Member

Panera Bread
01.2020 - 03.2020
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Team Member

Roxy Stadium 11
09.2017 - 12.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Cosmetology

Adolfo Camarillo High School
Camarillo, CA
03-2022

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Customer service
  • Material handling
  • Basic math
  • Product tagging
  • Team collaboration
  • Workload prioritization
  • Safety compliance
  • Hand-eye coordination

Timeline

Fulfillment Associate

Target
11.2024 - Current

Server

Olive Garden
03.2023 - 11.2024

Printing Assistant

Staples
03.2023 - 08.2023

Baker

Sprouts
11.2022 - 02.2023

Server

PF Chang's Restaurant
06.2020 - 08.2022

Team Member

Panera Bread
01.2020 - 03.2020

Team Member

Roxy Stadium 11
09.2017 - 12.2019

Cosmetology

Adolfo Camarillo High School