Jenna Fowler
Selma,NC
Summary
Dynamic and compassionate caregiver with a proven track record at Carolina Packers, excelling in empathetic communication and problem resolution. Adept at fostering trust and engagement with clients while maintaining a safe and organized environment. Recognized for enhancing customer satisfaction through effective multitasking and a friendly, positive attitude.
Overview
12
12
years of professional experience
Work History
Caregiver
Self-employeed
03.2020 - Current
- Assisted clients with daily living activities, promoting independence and comfort.
- Monitored client health and well-being, reporting changes to healthcare professionals.
- Developed positive relationships with clients, fostering trust and engagement.
- Maintained cleanliness and organization of living spaces to ensure safety.
- Provided companionship through meaningful conversations and recreational activities.
Independent Contractor
Carolina Packers
03.2015 - 03.2020
- Worked Shows with the employees.
- Cooked and cut up products to sample.
- Communicated with the public.
- Advertised and sold products as well as t-shirt and hats.
- Thrived in high stressed shows jam packed with people.
Usher
Johnston Community College
05.2014 - 08.2017
- Managed guest seating arrangements to optimize flow and enhance customer experience.
- Provided assistance to patrons, addressing inquiries and resolving issues promptly.
- Coordinated with team members to ensure smooth operation during events and performances.
- Monitored audience behavior to maintain safety and compliance with venue regulations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
Hostess
Riffs Burgers and Blues
09.2013 - 01.2014
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize guest flow.
- Assisted servers in coordinating dining room activities during peak hours.
- Trained new host staff on customer service standards and operational procedures.
- Handled guest inquiries and complaints with professionalism to enhance satisfaction.
- Monitored dining area cleanliness and set up tables for optimal presentation.
Education
Associate of Arts - Arts
Johnston Community College
Smithfield, NC05-2016
Smithfield-Selma High School
Smithfield06-2012
Skills
- Empathetic communication
- Prioritization and scheduling
- Analytical problem-solving
- Friendly, positive attitude
- Customer service
- Organizational skills
- Problem resolution
- Organization and time management
- Multitasking
Languages
English
Native or Bilingual
Timeline
Caregiver
Self-employeed
03.2020 - Current
Independent Contractor
Carolina Packers
03.2015 - 03.2020
Usher
Johnston Community College
05.2014 - 08.2017
Hostess
Riffs Burgers and Blues
09.2013 - 01.2014
Associate of Arts - Arts
Johnston Community College
Smithfield-Selma High School
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