Jenna Frosio
Mechanicsville,MD
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Askey, Askey & Associates, CPA, LLC
01.2009 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement and continuous learning opportunities.
- Managed audit projects from planning to completion, maintaining strict deadlines and budgets.
- Attended Not-for-Profit industry conferences to gain understanding of trends and engage with current and potential clients.
- Collaborated with executive leadership to develop strategic financial plans, aligning with company goals and objectives.
- Assisted in the successful completion of external audits, addressing any identified issues promptly and efficiently.
- Supervised, coached and mentored team members.
- Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
- Reviewed complex federal and state income tax returns for accuracy, ensuring timely filing and compliance with applicable laws.
- Assisted clients through IRS audits, successfully negotiating resolutions and minimizing penalties owed.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Communicated with clients to engage in cross-selling and upselling activities and improve business generation results.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
Education
Bachelor of Science - Accounting
Salisbury University
Salisbury, Maryland05-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- Certified Public Accountant
Timeline
Manager
Askey, Askey & Associates, CPA, LLC
01.2009 - Current
Bachelor of Science - Accounting
Salisbury University
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