Jenna Garcia

• Directed integrated social and communications strategy for high-profile architecture, real estate, and interior design clients, ensuring alignment across digital, public relations, and brand positioning
• Developed and executed thoughtful, design-forward content across LinkedIn, Instagram, Facebook, X, Threads, and YouTube
• Produced elevated visual and video assets using CapCut, Final Cut Pro, Adobe Premiere Pro, and Canva (advanced proficiency)
• Translated media placements, podcast conversations, and live events into cohesive, brand-aligned storytelling
• Oversaw publishing workflows, quality control, and community engagement while delivering attentive, white-glove client service and strategic performance insights

• Managed Instagram, Tik Tok, Facebook, and X, increasing Instagram followers by 60% in 6 months through strategic content and reels.
• Planned monthly content calendars with Zoho One and Hootsuite; created and designed posts using Canva.
• Shot and edited event reels with Adobe Premiere Pro, Final Cut Pro, and CapCut to showcase corporate and private events, for clients such as: Children’s Hospital of Pennsylvania, NBC Universal, the Philadelphia Eagles, etc.
• Built and optimized company website, applying SEO strategies that improved search rankings and web traffic.
• Led email marketing campaigns with SendGrid and Zoho Campaigns, achieving a 65% average open rate with custom-designed templates.
•Experience in boosting our social media posts, website, and marketing campaigns through Google Ads and Meta Suite
• Scheduled staff and coordinated event logistics to ensure smooth on-site production and brand consistency

• Created and managed social media content on Instagram and Facebook to promote catering services, seasonal menus, and event highlights.
• Increased brand engagement by 65% in 6 months through targeted content, visuals, and audience interaction
• Maintained a consistent posting schedule and curated monthly content calendars aligned with business goals using HootSuite
• Handled administrative organization tasks, including client communications, scheduling, and digital file management.
• Designed graphics and promotional materials on Photoshop and Canva to reflect brand identity and appeal to local audiences.

• Managed social media content across Instagram, X, and Facebook
  • Heightened overall engagement by 80% in 7 months
  • Curated and re-designed Web design for SEO optimization
  • Utilized Google Suite to plan and curate content on a biweekly basis

• Delivered above and beyond customer service to lead customers to the best product that suits their needs
• Manages and organizes technical and product appointments for customers in a timely fashion
• Further enhancing the customer experience by setting up their new curated device, informing them on iCloud, Photos, Email, and the overall “Set-Up” process
• Collaborated with different departments in the store, such as Operations or the Genius Bar, to ensure a positive customer experience
• Created PowerPoint presentations showcasing steps of service to present to team members and managing team
• Engaged in well-detailed training on different devices to improve personal knowledge and to educate others
• Frequently collaborated with Operations team to restock merchandise, record inventory, and noted missing devices / accessories