Jenna Gardner

• Monitored phone calls to ensure proper communication between personnel in the field and dispatch office.
• Provided timely updates to customers regarding their orders or requests.
• Assigned drivers to appropriate routes based on customer needs.
• Maintained logs of all incoming calls and assigned tasks.
• Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
• Ensured compliance with safety regulations and company policies.
• Tracked vehicles using GPS technology and provided real-time status updates as needed.

• Personally visit client sites and offices throughout the area of operations to generate sales, maintain and develop relationships and grow sales with clients.
• Locates new customer relationships by networking, cold calling, and outsides sales.
• Develops relationships with potential new and existing clients.
• Closes new business by coordinating requirements, developing and negotiating pricing, and using selling/closing skills and techniques.
• Networks through various channels, both self-identified and as assigned.
• Protects both company’s and customer’s value by using discretion and keeping information confidential.

• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
• Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
• Responded to emergency situations such as riots or disturbances with appropriate force measures.
• Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
• Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.