Jenna Garriott
St. Petersburg,FL
Overview
8
8
years of professional experience
Work History
Bartender
Lala Karaoke Bar
2023.05 - Current
- Managed high-volume shifts with efficiency and professionalism, consistently delivered prompt service to meet customer demands.
- Adapted quickly to changing circumstances and fluctuations in customer traffic, maintaining composure under pressure and maximizing productivity.
- Utilized strong multitasking skills to handle multiple orders simultaneously, prioritizing tasks effectively to minimize wait times and ensure customer satisfaction.
- Recognized for outstanding performance during high-volume periods, receiving multiple commendations from management and positive feedback from customers.
- Proactively engaged customers and utilize suggestive selling techniques to promote higher-margin products and increase sales.
- Strong product knowledge and familiarity with menu offerings, enabling confident and persuasive recommendations to patrons.
Bartender/Trainer
Tryst Gastro Lounge
2021.08 - 2023.03
- Demonstrated exceptional ability to thrive in high-paced, high-volume environment, consistently delivered prompt and efficient service during late-night shifts.
- Effectively managed a heavy workload and maintained composure under pressure, ensuring alignment with industry with industry best practices and company standards.
- Contributed to the development of cocktail menus and special promotions, leveraging creativity and industry trends to enhance the customer experience.
Winghouse Bar & Grill
Bartender And Server
2016.09 - 2021.10
- Provided friendly and attractive customer service, engaging with patrons to understand their beverage preferences and offering personalized recommendations.
- Monitor inventory levels and restock supplies as needed to support uninterrupted service, minimizing waste and maximizing profitability.
- Consistently maintained a positive and personable demeanor in interactions with customers, creating a welcoming atmosphere and fostering customer loyalty.
Sales Associate
Sales Associate
2017.09 - 2018.07
- Performed a full audit inventory and sales reports, ensuring accuracy.
- Achieved top sales performance by building client relationships and consistently exceeding quotas.
- Communicated with customer support for clarity on questions that were not answered in the online FAQs.
- Proficient in managing challenging customer interactions and resolving issues effectively.
- Skilled in assisting and prioritizing multiple customers with urgent needs in a fast-paced environment.
Education
Associate of Arts - Marketing
Saint Petersburg College
Saint Petersburg, FL05.2020
High School Diploma -
Northeast High School
Saint Petersburg, FL05.2017
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Adaptability
- Time Management
- Active listening
- Communication skills
- Personable
Timeline
Bartender
Lala Karaoke Bar
2023.05 - Current
Bartender/Trainer
Tryst Gastro Lounge
2021.08 - 2023.03
Sales Associate
Sales Associate
2017.09 - 2018.07
Winghouse Bar & Grill
Bartender And Server
2016.09 - 2021.10
Associate of Arts - Marketing
Saint Petersburg College
High School Diploma -
Northeast High School
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